eSimplicity

Senior Business Analyst

eSimplicity

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $118,200 - $146,380 per year

Job Level

Senior

About the role

  • Lead end-to-end discovery, analysis, and design activities integrating business objectives with user-centered design principles
  • Conduct user research (interviews, surveys, contextual inquiry) to identify needs, behaviors, and pain points
  • Analyze qualitative and quantitative data to generate insights informing requirements and design
  • Translate findings into user personas, journey maps, service blueprints, and process models
  • Define and document testable business requirements, epics, features, and user stories grounded in HCD and Agile
  • Create wireframes, low- to mid-fidelity prototypes, and user flows to visualize and validate solutions
  • Facilitate workshops, design sprints, and co-design sessions with stakeholders
  • Lead usability testing and iterative design improvements
  • Collaborate cross-functionally with developers, product owners, and stakeholders to deliver MVPs and POCs
  • Document and maintain business process models, system logic, and functional specifications
  • Act as SME on systems and applications and contribute to technical documentation and knowledge management
  • Align design thinking with Agile delivery and mentor junior analysts
  • Manage scope and schedule, resource estimation, project initiation, and execution
  • Support product vision workshops and stakeholder engagement
  • Monitor process performance metrics and recommend improvements
  • Occasional travel for training and project meetings (estimated <25% per year)
  • Work within Eastern time zone hours (expected 9:00 AM to 5:00 PM Eastern)

Requirements

  • All candidates must pass public trust clearance through the U.S. Federal Government
  • Candidates must either be U.S. citizens or meet Foreign National Government System requirements (lived within the U.S. for at least 3 of the previous 5 years, valid passport from country of birth, appropriate VISA/work permit)
  • 7+ years with a Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or related scientific/technical discipline OR 10+ years of general information technology experience
  • Demonstrated success providing support within the CMS OIT environment
  • Demonstrated experience and familiarity with CMS OIT data systems (e.g. IDR-C, CCW, EDM)
  • Proven experience as a Business Analyst
  • Demonstrated expertise in Human-Centered Design (HCD) principles and methodologies
  • Proven abilities to be collaborative, take initiative, and be innovative
  • Analytical mind with problem-solving aptitude
  • Experience with Agile and/or SAFe methodologies
  • Experience with Atlassian Jira/Confluence
  • Excellent command of written and spoken English
  • Ability to obtain and maintain a Public Trust; residing in the United States
  • Flexible and willing to accept changing priorities as necessary
  • Desired: In-depth knowledge of CMS regulations and experience with complex healthcare or data infrastructure projects
  • Desired: Experience working in the healthcare industry
  • Desired: Federal Government contracting experience