Partner closely with developers, product managers, and AI/automation engineers to build a robust testing framework that ensures smooth, scalable, and error-free interactions for users.
Develop and execute comprehensive test plans for the Moveworks AI assistant, covering functional, regression, integration, and user acceptance testing.
Design automated test scripts to validate end-to-end automation workflows, APIs, and system integrations.
Identify, document, and track defects through resolution.
Build and maintain automated test frameworks for chatbot interactions and integrations with enterprise systems (e.g., ServiceNow, Workday, Jira, Igloo, MS Teams).
Implement continuous testing within CI/CD pipelines to ensure rapid, high-quality releases.
Work with business stakeholders to validate chatbot performance, intent recognition, and response accuracy.
Requirements
Bachelor’s degree in Computer Science, Engineering, Data Analytics, or related field; additional years of experience may be substituted in lieu of a degree.
4+ years of experience in software testing and QA automation.
Hands-on experience with test automation tools/frameworks (e.g., Selenium, Cypress, Playwright, Postman, REST Assured).
Proficiency in testing REST APIs, JSON payloads, and chatbot/integration workflows.
Strong scripting/programming skills (Python, JavaScript, or Java).
Excellent analytical and problem-solving skills with strong attention to detail.
Must be a U.S. Citizen.
Benefits
Health and Wellness programs
Income Protection
Paid Leave
Retirement
Applicant Tracking System Keywords
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