Legion

Marketing

• Design and execute integrated field marketing campaigns that generate buzz, build brand awareness, and drive pipeline growth.
• Plan and deliver standout events—including trade shows, executive forums, customer gatherings, roadshows, and VIP experiences.
• Partner with sales and digital to identify high-value target accounts and build tailored marketing programs.
• Align closely with Sales, SDRs, Product Marketing, and Customer Success to ensure campaigns and events support pipeline generation.
• Craft engaging messaging and promotional content across channels.
• Manage vendors, agencies, and event partners to deliver seamless experiences on time and on budget.
• Track campaign and event performance, analyze results, and continuously optimize programs.
• Serve as a brand champion at key events and industry moments.
• Bring fresh ideas to the table for new event concepts and campaign approaches.
• Ensure all programs align with company policies and industry standards.

Field Marketing Manager

Consultant

• Promote the evolution of the Legion Implementation Methodology and implement approaches that support Agile standards for cloud delivery solutions
• Manage multiple concurrent enterprise projects, leading all implementation project phases
• Ensure a smooth implementation and adoption of the Legion platform, providing a seamless journey and business results that drive customer success
• Configure Legion products according to the solution blueprint
• Provide configuration reviews and configuration knowledge transfers to the customer
• Assist customers with software testing along with roll-out activities such as data loads and system initialization
• Deliver live customer training for areas such as training the trainer for administrators and store managers
• Lead and facilitate discussions and workshops with the customer
• Oversee configuration documents, tools, and methodologies including but not limited to solution blueprint, enterprise configuration worksheet, etc.
• Define, manage, and deliver on customer expectations throughout the implementation process
• Work with teams within Legion to ensure implementation timelines and support SLAs are met
• Advocate customer needs within Legion to ensure the product continues to improve on behalf of your customer
• Be familiar with compliance and labor laws and how they impact customers
• Complete ongoing education to further develop the skills and knowledge necessary for continued success, including industry trends, technology, and the Legion product

Senior Consultant

Platform Engineer

• Own the design, implementation, and evolution of one or more core platform domains — such as multi-tenancy, API framework, job processing, data pipelines, or platform SDK/extension points.
• Lead end-to-end software design for significant new capabilities, from technical specification through production delivery and long-term maintainability.
• Proactively identify and resolve scalability, correctness, and security issues in platform code and data models before they reach production.
• Drive data modeling, API design, and service decomposition decisions for high-concurrency, enterprise-scale workloads.
• Actively use GenAI coding tools (GitHub Copilot, Cursor, Claude Code) as a standard part of your software development workflow — demonstrated prior use required.
• Establish team-wide best practices for AI-assisted development and code review.
• Produce and champion design docs that establish engineering patterns adopted across Platform and adjacent product teams.
• Lead design reviews for complex systems built by senior and mid-level engineers; provide structured, high-signal feedback that improves both the design and the engineer.
• Partner closely with architects to translate long-term strategy into well-sequenced, concrete engineering work.
• Collaborate cross-functionally with Product, QA, and Data Engineering to align software design with product and operational requirements.
• Define and uphold coding standards, testing practices, and API design conventions for the Platform team.
• Drive initiatives that measurably improve platform reliability and developer experience through better software design — not just tooling or process.
• Lead post-mortems for significant production issues with a focus on durable software fixes, not operational workarounds.
• Actively mentor Engineers through technical pairing, design feedback, and structured growth conversations.
• Identify and close skill gaps on the team through knowledge-sharing, internal documentation, and architectural walkthroughs.
• Contribute to hiring: define the technical bar, design engineering interview problems, and provide substantive written debrief feedback.

Principal Software Engineer – Platform Engineering

Production Engineer

• Support and operate Legion’s AWS-based cloud platform and Kubernetes (EKS) environments
• Leverage GenAI tools (e.g., Claude Code, Codex, or similar) to accelerate infrastructure development, automation, and auto-remediation of common production issues
• Build and maintain infrastructure-as-code using Terraform
• Develop automation and internal tooling using Go or Python
• Improve CI/CD pipelines to increase deployment safety and velocity
• Define and improve monitoring, alerting, and observability systems
• Respond to production incidents, conduct root cause analysis, and implement systemic improvements
• Develop and automate operational runbooks and remediation workflows
• Support production deployments, including during off-hours as needed

Senior Production Engineer

Backend Engineer

• Define and evolve the architecture of Legion's multi-tenant SaaS platform.
• Lead system design for highly scalable, fault-tolerant, distributed services.
• Establish architectural patterns, standards, and long-term technical roadmaps.
• Drive decisions around service decomposition, API strategy, and extensibility.
• Architect and optimize cloud-native systems on AWS.
• Design for high availability, performance, security, and cost efficiency.
• Own containerization and orchestration strategy (Docker, Kubernetes) in production.
• Champion observability, reliability engineering, CI/CD, and infrastructure as code.
• Ensure secure enterprise-grade data protection at scale.
• Lead performance tuning, scalability modeling, and database optimization.
• Design APIs and integration patterns for enterprise customers and partners.
• Support compliance and audit requirements common in enterprise environments.
• Actively use Generative AI coding tools (GitHub Copilot, Cursor, Claude) as a standard part of your development and architectural workflow — demonstrated prior use is required.
• Establish engineering-wide best practices for AI-assisted development, code review, and architectural validation.
• Support the design and development of AI-native product capabilities.
• Evaluate and integrate emerging AI/ML frameworks and LLM orchestration patterns (RAG, agentic workflows) into the core platform.
• Drive measurable improvements in AI SDLC practices and engineering velocity through intelligent automation.
• Lead design reviews and mentor senior engineers and principals.
• Serve as the escalation point for complex production or architectural challenges.
• Partner cross-functionally with Product, Data, QA, and DevOps.
• Contribute hands-on to critical platform components, with a primary emphasis on architecture and technical direction.

SaaS Platform Architect

• Promote the evolution of the Legion Implementation Methodology and implement approaches that support Agile standards for cloud delivery solutions
• Manage multiple concurrent enterprise projects, leading all implementation project phases
• Ensure a smooth implementation and adoption of the Legion platform, providing a seamless journey and business results that drive customer success
• Configure Legion products according to the solution blueprint
• Provide configuration reviews and configuration knowledge transfers to the customer
• Assist customers with software testing along with roll-out activities such as data loads and system initialization
• Deliver live customer training for areas such as training the trainer for administrators and store managers
• Lead and facilitate discussions and workshops with the customer
• Define, manage, and deliver on customer expectations throughout the implementation process

Sales Development Rep

• Achieving monthly/quarterly quotas of leads sourced, meetings scheduled, and opportunities generated
• Pursuing marketing and partner-generated leads to qualify and schedule meetings for the sales team
• Partnering with the Marketing team to drive attendance to virtual and in person events
• Communicating Legion’s unique value proposition to prospects and maintaining strong product knowledge
• Researching and identifying key contacts and actively calling and emailing prospects
• Maintaining accurate lead and activity history in Salesforce CRM

Sales Development Representative

Technical Account Manager

• Serve as the dedicated technical resource for assigned customer accounts
• Partner with customer System Administrators to understand business processes, workflows, and system configurations
• Maintain deep familiarity with each customer’s environment, priorities, and use cases
• Act as a product expert, providing guidance, best practices, and technical consultation
• Translate customer business needs into system configuration and optimization recommendations
• Support customers in understanding platform capabilities, limitations, and tradeoffs
• Provide oversight and coordination for customer support tickets
• Own or directly manage highly technical or complex issues as needed
• Effectively escalate critical and urgent issues, partnering with Support, Engineering, and Product teams to drive resolution
• Analyze support trends and proactively address recurring issues
• Ensure customers are prepared for and leveraging new product features
• Conduct Release Readiness Reviews to prepare customers for upcoming releases, including testing, configuration changes, and process impacts
• Partner with customers to drive feature adoption aligned to their business goals
• Run a regular cadence of customer meetings to review:
• Open workstreams and initiatives
• Support ticket status and analysis
• New questions and technical needs
• Open and prioritized issues
• Action items and next steps
• Serve as a trusted consultant, ensuring alignment between customer goals and platform usage
• Advocate for customer needs internally and provide feedback to Product and Engineering teams

Technical Account Manager – TAM

• Develop features with high quality and on-time
• Thorough understanding of product area
• Assist with feature design along with CTO/Architect
• Develop features keeping in mind best coding practices including performance and user experience
• Own product quality
• Test features before asking QA engineers to test
• Write unit tests
• Work with QA engineers to test the product end-to-end
• Fix incoming bugs daily: Adhere to bug resolution goals and SLA
• Be able to demo the Legion product end-to-end
• Devise robust solutions that enable product engineering teams to rapidly deliver features in a scalable and performant manner
• Design, build, and support applications from End to End.
• Make data-driven technical decisions
• Use your deep technical knowledge to debug and solve complex technical problems
• Identify and resolve ambiguities in requirements in consultation with the various stakeholders
• Contribute to the long-term team charter and quarterly planning
• Mentor others on the team, and hold a high bar for code quality and standards by conducting design reviews, code reviews, and providing feedback
• Work with QA team to make the feature as Production ready.

Java Backend Engineer

• Serve as the dedicated technical resource for assigned customer accounts
• Partner with customer System Administrators to understand business processes, workflows, and system configurations
• Maintain deep familiarity with each customer’s environment, priorities, and use cases
• Act as a product expert, providing guidance, best practices, and technical consultation
• Translate customer business needs into system configuration and optimization recommendations
• Support customers in understanding platform capabilities, limitations, and tradeoffs
• Provide oversight and coordination for customer support tickets
• Own or directly manage highly technical or complex issues as needed
• Effectively escalate critical and urgent issues, partnering with Support, Engineering, and Product teams to drive resolution
• Analyze support trends and proactively address recurring issues
• Ensure customers are prepared for and leveraging new product features
• Conduct Release Readiness Reviews to prepare customers for upcoming releases, including testing, configuration changes, and process impacts
• Partner with customers to drive feature adoption aligned to their business goals
• Run a regular cadence of customer meetings to review: Open workstreams and initiatives, Support ticket status and analysis, New questions and technical needs, Open and prioritized issues, Action items and next steps
• Serve as a trusted consultant, ensuring alignment between customer goals and platform usage
• Advocate for customer needs internally and provide feedback to Product and Engineering teams

Technical Account Manager, TAM

Artificial Intelligence

• Design and communicate comprehensive, end-to-end AI-enabled solutions that align with Legion’s platform capabilities and translate complex customer business requirements into scalable, agent-based architectures.
• Support intricate solution design involving critical factors such as data integration, security protocols, and governance frameworks.
• Apply practical, deep knowledge of generative AI, Large Language Models (LLMs), and agent-based systems to deliver value in enterprise use cases, including the definition of agent workflows, tool utilization, and human-in-the-loop patterns.
• Serve as the technical and solution-oriented Subject Matter Expert (SME) in customer-facing discussions, providing solution framing and technical validation to support Sales and Go-To-Market (GTM) teams on high-value AI opportunities.
• Develop and maintain reusable solution artifacts, reference architectures, and standardized best practices to ensure consistency in the explanation, demonstration, and deployment of AI capabilities.

Field Marketing Manager

Senior Consultant

Principal Software Engineer – Platform Engineering

Senior Production Engineer

SaaS Platform Architect

Senior Consultant

Sales Development Representative

Technical Account Manager – TAM

Java Backend Engineer

Technical Account Manager – TAM

Technical Account Manager, TAM

Director, Agentic AI Solutions – Architecture