LEAP Wealth

Sales and Client Solutions Manager

LEAP Wealth

full-time

Posted on:

Location Type: Hybrid

Location: Toronto • Canada

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 CA$70,000 - CA$75,000 per year

About the role

  • Conduct engaging product demos and drive sales to increase revenue
  • Respond to client inquiries via phone, email, and chat with professionalism and efficiency
  • Troubleshoot and resolve issues related to payments, billing, and platform functionality
  • Build and maintain strong relationships to support client retention and satisfaction
  • Provide training and guidance on product features, best practices, and platform updates
  • Identify opportunities for upselling and cross-selling based on client needs
  • Collaborate with product and support teams to relay client feedback and suggest improvements

Requirements

  • Proven sales experience, ideally within the legal industry
  • Exceptional communication and interpersonal skills
  • Strong analytical and problem-solving abilities
  • Experience in a customer-facing or client success role
  • A proactive, customer-centric approach to sales and support
  • Ability to manage multiple priorities in a fast-paced, remote work environment
  • Background in Sales, Business, Customer Service, or Communications
  • Experience with payment processing systems or financial platforms
  • Familiarity with Salesforce, HubSpot, or other CRM tools
  • Previous experience in legal tech or SaaS environments
Benefits
  • Excellent group insurance benefits
  • RRSP with employer matching
  • Generous Paid Time Off (PTO), including starting at 4 weeks’ vacation, sick days, floater/personal days and volunteer days
  • Hybrid working model at our beautiful and modern downtown Toronto office as well as work from home days
  • Collaborative and inclusive work environment filled with learning and support
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experiencepayment processing systemsfinancial platformscustomer successupsellingcross-sellingproduct trainingtroubleshootingclient retentionplatform functionality
Soft Skills
communication skillsinterpersonal skillsanalytical skillsproblem-solving abilitiescustomer-centric approachproactive attituderelationship buildingprofessionalismefficiencyability to manage priorities