Leading Edge Administrators

Analyst

• Project manage implementation of the various electronic enrollment options.
• Consult with client or their designated vendor during the implementation process to determine any special processing and system requirements to implement an automated enrollment process.
• Develop and conduct testing of file implementations; as the main point of contact, coordinate and communicate internally and externally until fully implemented with ongoing support for problem resolution.
• Prepare the electronic enrollment presentation materials including implementation schedules necessary for implementing a new electronic enrollment client or migrating a client to EDI file processing.
• Audit inbound and outbound files; reconcile errors and findings.
• Make decisions based on analysis for problem resolution, downstream impact mitigation and improved efficiency.
• Analyze impact of new benefits/products and other business needs on existing manual and automated processes and propose alternatives.
• Develop and design solutions to customer business problems and requirements.
• Quantify the cost and business benefits of the alternative solutions and make recommendations.
• Develop user requirements to propose the most feasible, cost-effective solution to address the request and promote continuous improvement.
• Recommend procedure and system changes to provide a more effective and efficient electronic enrollment process.
• Develop complete and accurate project documentation and implement training programs/materials to assist customers and stakeholders in adapting to system modifications.
• Guide and assist in the training of other team members to develop a thorough knowledge of the role including tasks and client requirements.
• Approve systems and procedure changes to increase automation or improve processing accuracy or timeliness.
• This can include system release testing, UAT testing, test case creation and the execution of the testing.

EDI File Analyst