Leadership Connect

Full-stack Engineer

• Help build a new semantic search and retrieval capability and integrate it into our production backend.
• Work end-to-end across components like indexing, retrieval/ranking, relevance iteration, and evaluation.
• Collaborate closely with a small team to ship customer-facing improvements.

Software Engineer – Search, AI Focus

Sales

• Data Integrity & Reporting: Conduct regular spot-checks of sales team data and perform ad hoc reporting to support strategic decision-making.
• Lead Management: Oversee the lead assignment process and track lead sources to ensure the pipeline is efficient and accurately attributed.
• Business Development Support: Assist with lead identification and deep-dive research to empower the BD team with high-quality targets.
• Retention Tracking: Monitor churn tracking to provide visibility into customer retention and help the team proactively address risks.
• Administrative Excellence: Handle basic administrative tasks and reporting work to streamline day-to-day sales operations

Sales Coordinator

Customer Success Manager

• Driving user engagement through meetings with key account users both virtually and in person
• Owning the user engagement and growth of your territory becoming the client SME on Leadership Connect products and the solutions available to a client
• Onboarding new accounts, engaging and educating users on service best practices, positioning our clients to achieve their goals
• Troubleshooting user challenges through creative engagement and problem-solving with the client's needs top-of-mind
• Developing and expanding usage at all levels of an account, building advocacy with key account decision-maker
• Collaborate with our content, product, and sales front office teams, providing user feedback to improve our product offers

Software Engineer – Search, AI Focus

Sales Coordinator

Client Success Manager