LawnStarter

Content Marketing Manager

• - Take instructional design plans and transform them into polished, engaging training materials.
• - Work closely with the Enterprise Training Manager to build courses in our authoring tool.
• - Create visual assets and produce video content that helps our teams succeed.
• - Collaborate on training programs to support growing teams.
• - Utilize new technology to create content that enhances learning.

Training Content Assistant

Sales

• Design and develop engaging and effective customer service/sales training programs, including content, materials, and assessments.
• Conduct training sessions, workshops, and seminars to deliver high-quality instruction to customer service/sales teams.
• Utilize a variety of training methodologies and techniques, such as presentations, interactive activities, role-plays, and simulations, to enhance learning and engagement.
• Adapt training programs to accommodate different learning styles and skill levels within the customer service/sales teams.
• Keep abreast of industry trends, best practices, and emerging technologies in customer service/sales and incorporate relevant updates into training programs.
• Assess training needs and develop customized training plans to address skill gaps and improve overall customer service/sales performance.
• Collaborate with stakeholders, subject matter experts, and managers to gather insights and incorporate real-life scenarios into training content.
• Evaluate the effectiveness of training programs through assessments, feedback, and metrics, and make continuous improvements based on the results.
• Provide individual coaching and feedback to customer service/sales representatives to enhance their performance and customer interactions.
• Maintain training records, documentation, and training materials in an organized manner.
• Stay updated on company policies, procedures, and product knowledge to ensure accurate and up-to-date training content.
• Collaborate with other trainers or departments to share best practices, resources, and insights.
• Stay informed about changes in customer expectations and industry standards to ensure training programs remain relevant and effective.
• Maintain a positive and inclusive learning environment that fosters employee engagement, motivation, and growth.

Sales Training Instructor

Full-stack Engineer

• Lead projects end-to-end with autonomy and real impact
• Write production code and influence architectural decisions
• Mentor and guide other engineers
• Collaborate with product and design teams to scope features
• Pair on bugs, review PRs, and provide feedback
• Build scalable backend services and dashboards
• Deploy to production and monitor performance
• Drive technical initiatives from design to delivery
• Tackle performance and scalability challenges
• Collaborate across teams to ship fast and iterate quickly

Engineering Lead

• Collaborate on designing and implementing system architecture, technical strategy, and engineering standards
• Lead technical initiatives across teams, ensuring alignment with architectural direction and goals
• Build and maintain platform-level components, services, and libraries to improve engineering efficiency and system maintainability
• Mentor engineers through code reviews, pair programming, and hands-on guidance
• Contribute directly to server-side and client-side development across the entire stack
• Write and review technical design documents, system diagrams, and reference implementations
• Evaluate and implement new tools, frameworks, and best practices to continuously improve the platform
• Enhance observability, performance, scalability, and security throughout the system
• Share knowledge and insights to foster team growth and improvement

Principal Software Engineer

• Lead projects end-to-end with autonomy and measurable impact
• Collaborate on designing and implementing system architecture, technical strategy, and engineering standards
• Lead technical initiatives across teams to ensure alignment with architectural direction and goals
• Build and maintain platform-level components, services, and libraries to improve engineering efficiency and maintainability
• Mentor engineers via code reviews, pair programming, and hands-on guidance
• Contribute to server-side and client-side development across the full stack
• Write and review technical design documents, system diagrams, and reference implementations
• Evaluate and implement new tools, frameworks, and best practices to improve the platform
• Enhance observability, performance, scalability, and security across systems
• Share knowledge and insights to foster team growth and improvement

Senior Staff Engineer

• Principal Software Engineer to join our growing remote team.
• LawnStarter transforms outdoor home services; homeowners can book and manage services.
• Remote, flexible work from anywhere.
• Tech stack: PHP (Laravel); JavaScript (React, React Native, Vue); AWS (Lambda, ECS, EKS, Aurora, Redshift).
• Role includes leading architecture, technical strategy, mentoring, end-to-end projects, etc.
• Responsibilities such as design system architecture, lead initiatives, build platform components, mentor, contribute server and client, write docs, evaluate tools, observability, performance, security, knowledge sharing.
• We value being data-driven, getting things done, customer focus, etc.