Lawhive

Office Engagement Manager

Lawhive

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Salary

💰 £35,000 - £45,000 per year

About the role

  • Manage the daily running of the London office, including access control, maintenance, and building management relationships.
  • Source and manage external suppliers (cleaning, catering, repairs, events suppliers) and proactively seek "upgrades" to the office environment.
  • Run the daily "office engine”, ordering breakfast, managing plant care, and ensuring office supplies are always stocked.
  • Own the seating plan and desk allocations, ensuring the layout evolves seamlessly as our team grows.
  • Lead the in-office onboarding experience, including office tours, access setup, and ensuring every new hire’s desk is "day-one ready."
  • Manage the physical logistics of offboarding, ensuring equipment is returned and access is revoked smoothly.
  • Triage and resolve all team queries related to the workspace, acting as a buffer for the Founders and BizOps teams.
  • Lead the administration and "on-the-day" delivery for team events, ranging from casual weekly socials to major milestones like the Christmas party.
  • Partner with the People team to ensure the office vibe reflects our values and keeps morale high.
  • Own team travel logistics, with a specific focus on US cohort trips and group travel coordination.
  • Partner with the Head of IT to manage local equipment logistics—handling laptop setups, returns, replacements, and basic troubleshooting.
  • Take over distributed admin tasks (vouchers, scheduling, general ordering) to centralize and professionalize our operations.
  • Create clear, repeatable, and documented workplace processes. You aren't just doing the job; you're building the "Office Playbook" that we can scale to future global locations.

Requirements

  • The "Fixer" Mentality: You are resourceful, solutions-oriented, and nothing is "too small" for you to handle.
  • Exceptional Organiser: You can jump from coordinating a flight to the US to fixing a coffee machine without losing your cool.
  • Hospitality Mindset: You genuinely enjoy helping people and making their workday easier.
  • Tech Savvy: Comfortable with basic IT troubleshooting and familiar with tools like Slack, Google Workspace, and HRIS systems.
  • Process-Driven: You love a good SOP (Standard Operating Procedure) and enjoy turning chaos into a repeatable system.
Benefits
  • Meaningful early-stage equity at one of Europe’s fastest growing startups
  • 33 days’ annual leave (25 + bank holidays) plus your birthday off
  • Pension contribution via Nest
  • 20% off legal fees through Lawhive
  • Top-spec equipment - MacBook/Windows
  • Regular team building activities and socials!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
logistics managementevent planningoffice managementsupplier managementonboarding processesoffboarding processesadministrative tasksprocess documentationbasic IT troubleshooting
Soft Skills
resourcefulnesssolutions-orientedorganizational skillshospitality mindsetcalm under pressureteam supportcommunicationproblem-solvingadaptability