Law Offices of Spar & Bernstein, P.C.

Operations

• Own the full intake process from lead entry through consultation scheduling, attorney handoff, follow-up, and signed retainer.
• Ensure all leads are contacted quickly, consistently, and properly followed up on.
• Identify and eliminate bottlenecks in the intake, consultation, and conversion process.
• Manage, train, and support intake staff to ensure consistent execution and accountability.
• Monitor key performance metrics, including response time, booking rate, follow-up compliance, and conversion-related activity.
• Maintain CRM accuracy, pipeline visibility, and clean intake data.
• Ensure all intake processes, scripts, workflows, and follow-up procedures are followed correctly.
• Provide operational support to consulting attorneys by ensuring they have complete and accurate case information before consultations.
• Coordinate consultation scheduling, reminders, and follow-up to maximize consultation show rate and signed retainer conversion.
• Continuously improve intake systems to increase efficiency, accountability, and client conversion rates.

Supervisor, Intake Operations

Attorney

• Conduct initial consultations with potential clients 2–3 days per week
• Handle 10–12 brief consultations per day via Zoom or phone
• Assess case viability, recommending legal strategies and quoting fees
• Work with the in-house team to convert consultations into new clients
• Focus on legal assessment and client engagement

Part Time Immigration Attorney

Paralegal

• Assist attorneys in the preparation and filing of immigration petitions, applications, and legal documents.
• Conduct legal research and stay up-to-date on the latest immigration laws, regulations, and procedures.
• Prepare and compile supporting documents for various immigration cases, including family-based and humanitarian visas.
• Communicate with clients to gather necessary information, provide case updates, and address any concerns.
• Maintain and organize client files, ensuring all documents are properly filed and easily accessible.
• Draft legal correspondence and forms, ensuring accuracy and compliance with legal standards.
• Coordinate and schedule appointments with USCIS and other immigration agencies.
• Monitor case status and deadlines, ensuring timely submission of all required documentation.
• Assist in preparing clients for interviews and hearings, providing them with guidance and support.
• Collaborate with the legal team to develop case strategies and achieve positive outcomes for clients.