Law Business Research

Content Manager

• - Copy-edit our commercial content submissions in line with the style guide and in reference to the product guidelines.
• - Reword technical text sensitively without altering the meaning and raise queries for authors where necessary; review author amends and progress contributions to approval and publication. Ensure intelligibility of EFL submissions.
• - Use relevant resources, such as pre-defined Gen AI prompts, to suggest substantive areas authors might cover.
• - Write must-read headlines and standfirsts for our commercial content.
• - Implement the right tagging for each content piece and suggest improvements to taxonomy as appropriate.
• - Create content to support the promotion of our substantive commercial content on our platforms or on external ones (eg, social media).
• - Work closely with internal stakeholders (eg, coordinators, CS, online content, sales) to coordinate publication processes and ensure content is published to a high-quality standard and on time.
• - Improve content usability, for example by ensuring author-supplied links are accurate and adding new relevant links.
• - Review and correct online editions across the content set.
• - Proofread across the content set.

Content Editor

Business Development Rep

• This is an excellent opportunity for a results-driven and ambitious salesperson with a track record of exceeding targets, to join our high-performing team.
• Selling to top tier law firms globally with the opportunity for international travel, the ideal candidate will be confident, presentable and have impeccable communication skills.
• This is an exciting role requiring both account management and closing new business prospects across a variety of our market leading products, whilst also using your relationship management and negotiation skills to upsell and renew existing clients via telephone / screen share presentations and email communications.
• With an uncapped commission plan this is a fantastic opportunity for the right person to take advantage of our position as market leaders, and the earning potential this role offers.

Business Development Executive – Insight, Sales

Chief Marketing Officer

• Generate new business through proactive prospecting, networking, referrals, strategic outbound sales activity, and AI-enabled sales engagement.
• Build and maintain a robust sales pipeline using Salesforce, LinkedIn Sales Navigator, AI-powered sales tools, and other technologies to identify opportunities, personalize outreach, and accelerate the sales cycle.
• Sell a comprehensive portfolio of Marketing Services solutions by developing consultative, integrated programs that align with client business objectives and marketing goals.
• Conduct consultative discovery meetings to understand client objectives, uncover business challenges, and recommend strategic Marketing Services solutions that deliver measurable results.
• Proactively engage multiple stakeholders and decision-makers within target accounts, build consensus across buying groups, and develop compelling business cases that clearly demonstrate ROI and business value.
• Manage complex sales opportunities from prospecting through proposal development, negotiation, closing, and post-sale transition.
• Develop trusted relationships with senior marketing executives, business leaders, agency partners, and other key decision-makers.
• Deliver compelling presentations and value-based proposals that clearly communicate strategic value and measurable business outcomes.
• Embrace AI and emerging sales technologies to improve prospecting, account research, outreach, proposal development, and overall sales effectiveness.
• Maintain accurate pipeline management, forecasting, and account activity within Salesforce.
• Represent the company at client meetings, industry conferences, and networking events.
• Collaborate with ad operations and client success teams to deliver exceptional customer experiences.
• Consistently achieve or exceed individual revenue, pipeline, and activity goals.

Account Executive, Marketing Services

Journalist

• Pitching and writing daily stories and analysis pieces
• Working with the other reporters to produce our daily round-up briefing
• Covering enforcement agencies, court cases, conferences and other developments that shape the competition policy and enforcement landscape
• Building a network of sources in the UK and global legal competition community
• Take on a range of tasks in the newsroom, from high-profile stories to nuts-and-bolts fact-gathering and research for data-led projects and regular surveys

News Reporter – Antitrust

• Coverage of key US institutions, including the Department of Justice, SEC, Treasury (including OFAC and FinCEN) and other enforcement bodies.
• Track developments across major litigation venues, including the federal courts in the Southern and Eastern Districts of New York, as well as DC federal courts.
• Contribute to GIR’s track record of breaking news and delivering high-quality analysis on enforcement trends, corporate resolutions, and compliance expectations.
• Develop longer-form reporting, pitching and writing features on emerging risks, investigative techniques, and underreported aspects of global enforcement practice.
• Build a network of sources across the US legal and compliance community in both DC and New York, while receiving hands-on editorial guidance, training, and feedback from senior editors.

Reporter, Global Investigations

Research Analyst

• Conducting research into international legal services markets through face-to-face and virtual interviews, by email and online
• Assessing research results to compile rankings of the top legal practitioners
• Presenting findings as succinct, engaging and accurate written copy
• Identifying trends and developments in the legal markets we cover
• Generating new research leads and content ideas for the reports
• Evolving our research methodology to produce as comprehensive and accurate reflections of the legal market as possible

Associate Research Analyst – Lexology Index

Manager

• Own the operational performance of the outsourced global Helpdesk and supporting service partners, ensuring delivery against agreed SLAs, KPIs and customer experience measures.
• Act as the primary IT Operations owner and senior escalation point for end-user support services, including incidents, requests, problems and major incidents.
• Lead supplier service reviews, hold partners accountable for contractual commitments and improvement actions, and validate performance measures and service credits where appropriate.
• Coordinate delivery across Infrastructure, Information Security, Enterprise Services, CRM, Product & Technology and third-party suppliers.
• Define clear service ownership, responsibilities, escalation paths and effective hand-offs across incident, request, problem and change processes.
• Drive stable, resilient and consistent service delivery across all supported regions.
• Develop and maintain the IT Service Delivery roadmap and lead a structured Continual Service Improvement programme.
• Improve service processes, ways of working, automation, self-service, knowledge reuse and operational efficiency.
• Identify and address recurring issues, avoidable demand, service friction and opportunities to improve customer outcomes while reducing avoidable cost.
• Champion a customer-focused approach, using feedback, complaints, service data and support journeys to shape improvement priorities.
• Develop a scalable knowledge management capability, with clear standards for knowledge quality, ownership, review and maintenance.
• Promote a service-focused culture across IT Operations and supplier teams.
• Establish and maintain governance forums, service standards, operational policies and performance measures.
• Produce dashboards, executive reports and service performance packs, analysing trends, demand, risks, customer feedback and supplier performance.
• Present service performance, risks, incidents and improvement recommendations clearly to senior leadership and governance forums.
• Build trusted relationships with senior business stakeholders, IT leadership and supplier teams.
• Act as the voice of the customer within IT Operations and influence service priorities through evidence, insight and effective stakeholder engagement.
• Ensure new services, applications and technologies meet defined service acceptance and operational readiness criteria before entering live support.
• Work with project and technical teams to ensure support models, documentation, knowledge and training are in place before go-live.
• Capture lessons learned from service introductions and embed improvements into future delivery.
• Identify service risks, dependencies and potential points of failure.
• Maintain appropriate mitigation plans and support business continuity, disaster recovery and operational resilience activities.

Service Delivery Manager

• Initiate, develop and maintain strong relationships with customers to win new business.
• Assist in developing and implement plans to maximise new business opportunities by developing sales campaigns to consistently achieve your revenue targets.
• Complete Account Management activities as and when required including, but not limited to, develop and maintain strong relationships with clients, identify opportunities to upsell and upgrade, and support the renewal cycle.
• Work with your colleagues in the company to ensure highest standards of delivery and regularly identify opportunities for up-selling and cross-selling to increase company revenue.
• Demonstate in-depth market and sector knowledge of clients and competitors that is shared within the company to enhance client experience and product development.
• Deliver effective communications, which can be adjusted depending on the product and audience.
• Update the CRM to ensure the CRM accurately reflects your sales activity through the buying stage to move Leads and Opportunities to Closed Won or Closed Lost status.
• Ensure your clients have signed contract and orders are processed in accordance with GDPR regulations.
• Attend client meetings and communicate new product developments, obtaining client feedback.
• Develop strong cross-organisational relationships with key stakeholders (editorial, content, marketing, finance, product, team leaders etc.)
• Act as a mentor to junior members the team and division, help to support their training, and ensure they are embedded within the team and business.
• Network with clients, attend industry events to build strategic relationships to enhance brand and opportunities for new business.

Business Development Manager

• Collect law firm submissions and client feedback, and use public sources to support rankings and editorial content.
• Become fully proficient in all research systems, workflows, and data management protocols.
• Conduct structured interviews with lawyers and corporate contacts under supervision, ensuring accurate and complete notes transcription where possible.
• Track, organise, and process law firm submissions for assigned jurisdictions or practice areas in line with required deadlines.
• Draft law firm and individual analysis summaries and data-driven insights for inclusion in rankings and profiles, with guidance from senior team members.
• Use AI tools to improve efficiency and quality of output, including in relation to editorial content production.
• Produce clear, insightful analysis of research findings and draft high-quality content for rankings and profiles.
• Support the team at conferences and events as required.

Attorney

• **Lead and mentor a team of US reporters** focused on the business operations, risk posture, and strategic priorities of corporate legal departments.
• **Serve as an external ambassador** for our platform—cultivating relationships with general counsel, legal operations executives, law firm leaders, consultants, and industry groups.
• **Guide reporters in producing high‑impact content**, including breaking intelligence, enterprise features, data‑driven analysis, and investigative pieces.
• **Collaborate with product, data and events teams** to translate reporting into actionable intelligence tools, presentations and market insights.
• **Represent the organization at industry conferences**, moderate panels and be a subject-matter expert around what you hear from in-house counsel.
• **Ensure editorial excellence**, clarity and strategic relevance across all coverage.
• **Drive a culture of sourcing and market engagement**, ensuring reporters build deep, ongoing relationships with industry stakeholders.

Senior Editor, In-House Legal & Corporate Risk

Senior Editor – In House Legal, Corporate Risk

• Cover state and federal courts in Florida, with particular emphasis on the Florida Supreme Court and federal appellate courts.
• Report on major court decisions, key filings and consequential lawsuits, translating developments into clear takeaways for a highly sophisticated audience.
• Surface early signals by monitoring filings, docket activity and case patterns to identify trends, anomalies and inflection points before they are widely recognized.
• Produce breaking news on tight deadlines for a local and national audience.
• Ability to leverage resources—from human intelligence and deep dives into case filing data and other statistics, to our data-driven and analytical Radar team and AI—to surface trends and shifts in the litigation landscape before others recognize them.
• Balance daily news coverage with quick‑turn enterprise pieces and longer‑form features examining litigation issues, law firm strategy and broader legal trends in Florida and beyond.
• Connect local and regional reporting with coverage from colleagues across Law.com’s global newsroom to identify national trend stories and multi‑market projects.
• Develop and maintain a strong network of litigators, judges and legal professionals to generate exclusive insight and strengthen the authority and credibility of coverage.
• Collaborate effectively with reporters and editors across geographies and platforms, contributing to social media and audience engagement.
• Write with clarity and authority on litigation topics that influence legal risk, strategy and outcomes.
• As a baseline, reporters are expected to average at least one story per day and one enterprise story per week, while consistently meeting Law.com’s high editorial standards.

Content Editor

Business Development Executive – Insight, Sales

Account Executive, Marketing Services

Account Executive, Marketing Services

News Reporter – Antitrust

Reporter, Global Investigations

Associate Research Analyst – Lexology Index

Associate Research Analyst – Lexology Index

Associate Research Analyst – Lexology Index

Service Delivery Manager

Business Development Manager

Research Analyst

Senior Editor, In-House Legal & Corporate Risk

Senior Editor – In House Legal, Corporate Risk

Litigation Reporter