Customer Service Technician
Lavazza Group
full-time
Posted on:
Location Type: Office
Location: United Kingdom
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About the role
- Perform order entry and fulfillment
- Provide shipment information to customers
- Handle customer inquiries and complaints
- Ensure compliance with laws and regulations
- Prepare reports for management
Requirements
- Customer Service experience
- Order Management knowledge
- Proficient in CRM tools
- Strong communication skills
- Analytical skills
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Order ManagementAnalytical skills
Soft Skills
Customer ServiceCommunication skills