Laurel

AI Ops & Strategy – Generalist

Laurel

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • New York • United States

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Salary

💰 $130,000 - $170,000 per year

About the role

  • Partner directly with functional leaders across Sales, Product, Finance, and Ops to identify the highest-leverage opportunities
  • Build and deploy AI agents and automations using Claude Code, Clay, n8n, Replit, Lovable, Cursor, and Gumloop
  • Move fluidly between functions to attack highest-ROI automation opportunities
  • Own end-to-end rollout of AI initiatives including training, change management, and adoption tracking
  • Create playbooks and knowledge-sharing resources to scale impact across the company
  • Act as an internal coach, helping teams level up their comfort and fluency with AI tools
  • Manage vendors, negotiate contracts, and ensure all tools meet our security and compliance standards
  • Track and report ROI on implemented solutions including time saved, cost reduced, and throughput improved

Requirements

  • 2-5 years in Ops, Solutions Engineering, Technical PM, or internal tools role
  • Hands-on experience with Claude Code, Clay, n8n, Replit, Lovable, Cursor, and Gumloop. You've built real workflows with these tools.
  • Strong working knowledge of AI tooling landscape including Claude, ChatGPT, and similar tools
  • Proven ability to work cross-functionally in fast-paced, high-ownership environments
  • Comfortable prototyping with both low-code platforms and code-first approaches
  • Sharp process thinker with a strong sense of "what good looks like" across business functions
  • Lifelong learner with a strong bias for action and experimentation
  • Versatile and curious. Excited to learn new domains quickly and ship solutions that matter.
  • Bonus: experience building internal tools, knowledge systems, or developer productivity workflows
Benefits
  • Competitive salary
  • Equity
  • Comprehensive health coverage
  • 401(k)
  • Wellness/commuter/FSA stipends
  • Flexible PTO and sick days
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AI agentsautomationlow-code platformscode-first approachesworkflow buildingprocess thinkingchange managementadoption trackingROI trackingvendor management
Soft Skills
cross-functional collaborationcoachingcommunicationproblem-solvingadaptabilitycuriositybias for actionexperimentationorganizational skillsleadership