Human Resources Services Lead
Latham & Watkins
full-time
Posted on:
Location Type: Hybrid
Location: Manchester • United Kingdom
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Job Level
Tech Stack
About the role
- Training the Human Resources (HR) Services team
- Ensuring all tasks are assigned and delivered in a timely manner
- Supporting day-to-day supervision of the HR Services team
- Serving as an escalation point for offices in Central Europe and UK as needed
- Collaborating to support process documentation initiatives and developing standard operating procedures
- Helping support system adoption and change management as needed
- Performing all specialist HR Services activities for the department
- Managing and responding to requests as the first point of contact for HR information and advice
- Utilising the ServiceNow ticketing system to monitor all assigned service requests
Requirements
- Comprehensive knowledge of HR functions
- Well-developed and professional interpersonal skills
- Ability to interact effectively with people at all organizational levels
- A degree, with a focus in a HR related field, preferably; HR experience may be considered in lieu of a degree
- Relevant HR experience, ideally in a professional or financial services environment
- Experience of shared services, preferably
Benefits
- Health insurance as well as group income protection and life assurance
- A pension plan
- Wellness programs
- Employee discounts
- Programming including Global Affinity Groups, which are open to all
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR functionsprocess documentationstandard operating procedureschange managementservice requests
Soft Skills
interpersonal skillseffective communicationteam supervisioncollaborationproblem-solving
Certifications
degree in HR related field