Salary
💰 $135,000 - $160,000 per year
About the role
- Coordinate and contribute to endpoint packaging and security tasks, including application delivery, scripting, security patching, and threat/vulnerability management
- Serve as subject matter expert and team mentor in application and script deployment using tools like Intune, PatchMyPC, SCCM, and Group Policy
- Oversee the team’s operational tasks for the firm’s software deployment tools, including Intune and SCCM
- Oversee the team’s operational tasks for the firm’s endpoint security tools, including Defender, Windows Firewall, and Carbon Black
- Develop automation scripts (e.g., PowerShell, Batch) for software installations and configurations
- Collaborate with cross-departmental requestors to ensure successful outcomes for operational requests
- Integrate AI to enhance team efficiency and streamline workflows
- Protect and maintain any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains
Requirements
- Demonstrate experience with Microsoft Intune, Microsoft System Center Configuration Manager (SCCM), and PatchMyPC
- Exhibit proficiency in automation scripting, including but not limited to PowerShell and Batch
- Display proficiency using project management tools such as Asana, Microsoft Project, and Teams Planner
- A Bachelor’s degree in Computer Science or related field
- A minimum of five (5) years experience in desktop and notebook hardware/software support role, which an expertise in scripting and packaging applications
- A minimum of three (3) years experience providing upper-level support, training, or mentoring for other technology department personnel
- Experience using SCCM and Intune
- Experience managing enterprise applications through their lifecycles
- Experience working with Windows Server 2019-current version of Remote Desktop Services (RDS)
- Experience with Microsoft cloud based applications and computer management tools
- Experience with installations and upgrades, training, and technical documentation
- Experience working with remote communications hardware including wireless networks, firewalls, gateways, routers, and VPN