LangChain

People Operations

• Partner deeply with Engineering, Product, GTM, and Ops
• Anticipate organizational friction
• Automate routine processes
• Provide coaching to leadership
• Own People Dashboard for business units
• Tailor rollout of core programs
• Collaborate cross-functionally

People Partner

Recruitment

• Manage a high-performing team of senior technical recruiters
• Carry and close a load of technical reqs
• Act as an advisor to technical founders and leaders
• Monitor the health of the technical hiring machine
• Stay at the cutting edge of the AI landscape
• Partner with Talent Ops for a seamless hiring process

Head of Tech Recruiting

Machine Learning Engineer

• Collaborate with LangChain engineers to develop educational content that teaches agentic evaluation, monitoring and refinement using LangSmith, LangChain and LangGraph.
• Design curriculum and structured learning paths for our community of over 1 million developers and agent builders.
• Create and deliver content across multiple formats:
• Online courses for LangChain Academy, video tutorials, and webinars
• Live presentations at workshops, hackathons, meetups, and conferences
• Build and maintain example projects, code demos, and visuals to support educational content.
• Translate experimental applied AI code and internal agent evaluation techniques into crisp, developer-friendly learning materials.

Education Engineer, Machine Learning

Program Manager

• Build & Implement Programs
• Architect the Tech Stack
• Innovation & Automation
• Operational Documentation
• Program Management
• Data Engineering

People Systems – Program Manager

Software Engineer

• Own test strategy end-to-end across APIs, services, UI, data, and infra (K8s/Terraform/Helm)
• Stand up ephemeral test environments in Kubernetes for PRs and release candidates; seed test data and run hermetic suites
• Shift-left quality in CI/CD (GitHub Actions): parallelization, caching, deterministic seeds, flake tracking, and quality gates
• Observability for tests: rich failure artifacts, Datadog dashboards, and actionable alerts
• Performance & reliability: baseline SLIs/SLOs for critical paths; capacity tests and regression detection
• Partner on incident workflows: reproduce issues, add focused regression tests, and improve runbooks/postmortems
• Documentation: high-signal test plans, playbooks, and contributor guidelines for writing good tests

Developer Productivity

Developer Relations

• Own technical product narratives for LangSmith, with a focus on Observability and Evaluation.
• Explain how teams build, evaluate, and operate agents in production through clear, credible technical storytelling.
• Write technical blog posts, author tutorials, and build demos on observability, evaluation, and agent best practices.
• Create long-form video tutorials and short-form demo content that shows the product in action, starring you!
• Contribute evergreen technical content for education and SEO when needed.
• Create product and customer-facing content used across launches, campaigns, and events.
• Partner closely with Product and Engineering to trial features and validate technical messaging.
• Enable sales with competitive analysis, technical deep dives, and clear objection handling.

Developer Advocate

Account Executive

• Support the full sales cycle from initial outreach through close, with strong attention to follow-up and follow-through
• Build relationships with prospects and customers, understanding their needs and how our products can help
• Prospect strategically into SMB, mid-market, and small-enterprise accounts

Commercial Account Executive

Full-stack Engineer

• Work across our stack (React, TypeScript, Python, Go) to deliver full-stack product features that drive growth and retention
• Build flexible experimentation systems and processes capable of targeting diverse growth metrics
• Participate in data-driven, rapid growth experiments across the user funnel from onboarding to monetization
• Design and ship new onboarding features and improvements that accelerate time to value
• Build growth levers including usage-based guardrails, smart upgrade triggers, and contextual CTAs
• Collaborate closely with product, design, GTM, and analytics teams to identify, prioritize, and execute high-impact growth opportunities

Senior Fullstack Engineer, Growth & Monetization

• Own and manage the full sales cycle, from lead stage to close with a strong bias for follow-up and follow-through
• Act as a trusted advisor to prospects and customers, learning their needs and demonstrating how our products can solve real problems
• Drive proof-of-concept efforts, working with sales engineers and product experts to demonstrate tangible value
• Stay on top of product updates and industry trends to educate customers and shape the conversation around GenAI adoption
• Build long-term customer relationships and support post-sale success in partnership with our deployment and support teams
• Negotiate pricing and deal terms and work with legal to redline contracts
• Bring customer insights back to product and engineering teams to inform the future roadmap and improve the user experience
• Help define and iterate on our sales playbook - your input will help shape our go to market strategies

Account Executive – South Central

Account Executive – Central

Support Engineer

• Be the go-to escalation point for technical support inquiries—diagnosing issues across customer setup, LangChain products, and deployment issues.
• Work directly with engineering, operations, documentation, and product teams to resolve bugs, suggest patches, and advocate for customer needs.
• Partner with Deployed Engineering to support critical enterprise customers.
• Build and refine internal tooling, diagnostics, and runbooks for complex issue triage.
• Lead post-mortems for critical incidents and feed learnings back into product and documentation.
• Help refine KPIs for support health (MTTR, CSAT, bug recurrence) and drive continuous improvement.
• Improve documentation and knowledge articles to improve 1-to-many resources and provide proactive support.
• Mentor and coach other support engineers.

Senior Technical Support Engineer

Solutions Engineer

• Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi-region HA/DR strategies, and CI/CD pipelines
• Design multi-agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations
• Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams

Solutions Architect

Operations

• Build the Recruiting Engine: Audit and optimize our ATS (Ashby) and sourcing tools to ensure seamless candidate flow and 100% data accuracy.
• Enablement & Training: Design and implement interviewer training and consistent hiring flows to ensure a high-bar experience and accurate insights across all departments.
• Reporting & Insights: Build the dashboards that track our progress and proactively highlight insights to solve upcoming challenges. Provide real-time data and insights on pipeline health, recruiter throughput, and hiring velocity.
• Program Management: Own high-impact talent programs including our referral engine, employer branding, and employee value proposition.
• Vendor & Budget Management: Manage our recruiting spend and relationships with job boards, sourcing tools, and external agencies to ensure maximum ROI.

People Partner

Head of Tech Recruiting

Education Engineer, Machine Learning

People Systems – Program Manager

Developer Productivity

Developer Advocate

Commercial Account Executive

Senior Fullstack Engineer, Growth & Monetization

Account Executive

Account Executive

Account Executive – South Central

Account Executive – Central

Senior Technical Support Engineer

Solutions Architect

Talent Operations Manager