Lanes Group

ER & HR Manager

Lanes Group

full-time

Posted on:

Location Type: Hybrid

Location: Leeds • United Kingdom

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About the role

  • Provide senior oversight and operational leadership to the HR Support team.
  • Support the Team Leader in managing day-to-day service delivery, ensuring high-quality, timely, and consistent HR support to the Group.
  • Monitor service performance metrics and continuously improve processes to enhance efficiency and employee satisfaction.
  • Ensure compliance with data protection and employment legislation in all shared service activities.
  • Collaborate with other HR functions to ensure seamless service delivery and alignment with broader HR strategy.
  • Ensure all People data is maintained effectively and accurately in relation to payroll.
  • Lead the ER support for the Group and line manage two ER Advisors.
  • Lead on complex employee relations cases including disciplinaries, grievances, performance management, and absence management.
  • Lead on any Employment Tribunal claims.
  • Provide expert guidance to managers and HR colleagues on ER matters, ensuring consistency and legal compliance.
  • Develop and maintain ER policies and procedures in line with current legislation and best practice.
  • Ensure the right processes are in place between HR Support, ER and the People Partner team to manage all ER related matters effectively.
  • Analyze data to identify trends in ER activity and develop and implement appropriate solutions to address any issues.

Requirements

  • Professional HR qualification (e.g., CIPD or equivalent) strongly preferred.
  • Extensive experience in HR, preferably within a complex or fast-paced environment.
  • Proven success in managing and developing HR teams.
  • Demonstrated ability to build strong executive relationships and influence at ExCo level.
  • Proven background in leading a shared services HR team in a fast paced, high volume environment
  • Experience in large-scale change management, TUPE, M&A activity.
  • Experience managing highly complex ER issues including managing ET cases end to end.
  • Strong background in development of HR processes and procedures.
Benefits
  • Work effectively with Payroll to ensure a seamless process for starters, leavers and contractual changes.
  • Build capability across the business through training and coaching on ER topics.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR supportemployee relationsdata analysischange managementTUPEM&A activityHR processesservice deliverycomplianceperformance management
Soft Skills
leadershipteam managementrelationship buildinginfluencecommunicationproblem solvingcollaborationorganizational skillsadaptabilityconflict resolution
Certifications
CIPD