Lanes Group

Solutions Engineer

• Designing, developing and supporting solutions across our Microsoft ecosystem.
• Transforming requirements into innovative technical solutions that improve efficiency, connectivity and user experience.
• Developing, configuring and deploying solutions across Microsoft 365, including SharePoint, Teams, Power Apps and Power Automate.
• Designing and maintaining integrations between Microsoft 365 and third-party platforms using REST APIs, Microsoft Graph API and custom connectors.
• Building and managing custom connectors to enable seamless data flow across business systems.
• Collaborating with business stakeholders to understand requirements and deliver scalable, fit-for-purpose solutions.
• Creating automated workflows that streamline processes and drive operational efficiency.
• Supporting, optimising and troubleshooting existing integrations to ensure performance, reliability and security.
• Producing clear technical documentation, user guidance and best practice standards.

Platform Solutions Developer

Compliance

• Conduct thorough investigations on all FPNs understanding the root cause allowing for identification of trends and themes, allowing improvements to be identified.
• Utilise multiple in-house systems including INS, Big Change & Street Manager.
• Collaborate with operations sharing details of failures, sharing successes and implementing process changes to drive future improvements.
• Conducting training for new employees and/ or any refresher training required within the current team in relation to street work management.
• Clear understanding of processes, with the ability to identify initiatives and improvements that demonstrate efficiency.
• Manage and share reporting to the wider functions, additional upward management reporting will be required.
• Liaise where required with local authorities to ensure smooth coordination and resolution of disputes.
• Work closely with the Streetworks and Compliance manager to implement positive change, reducing both volumes and costs of all associated fines, assisting in other workloads where required.
• Reviewing all fixed penalty notices (FPNs) within a set timescale, using knowledge to accept, dispute or reject the fine based on information from thorough investigation.

Streetworks Compliance Technician – 6-Month Fixed Term

Product Manager

• End-to-End Workflow Architecture: Define and configure the environment (from initial lead and intelligent scheduling to real-time tracking and automated invoicing) to ensure a seamless, paperless flow between the office and the field.
• Stakeholder Synthesis & Roadmap Ownership: Act as the central translator between senior leadership’s commercial goals and the frontline’s operational realities, maintaining a prioritized product backlog that balances technical debt with high-impact new features.
• Digital Adoption & Change Leadership: Lead the cultural and technical transition by developing training programs, custom "RAMS" (Risk Assessments and Method Statements), and user-friendly mobile worksheets that ensure high data quality and platform buy-in from engineers.
• Systems Integration & Data Integrity: Manage the "under-the-hood" health of the platform, overseeing API integrations with external ERP or accounting software and ensuring that reporting dashboards provide "single source of truth" accuracy for the business.
• Continuous Operational Optimization: Proactively analyze platform performance metrics—such as "wrench time," travel efficiency, and first-time fix rates—to iteratively refine processes and unlock the platform’s full ROI potential.

Platform Solutions Developer

Streetworks Compliance Technician – 6-Month Fixed Term

Product Owner