Lanes Group

Compliance

• Develop and execute comprehensive preventive maintenance programs for the transportation fleet
• Collaborate with in-house maintenance teams and external service providers to ensure timely and efficient repairs and inspections
• Conduct regular audits to verify compliance with safety and environmental regulations
• Implement and enforce robust safety protocols to minimise accidents and ensure the well-being of our transportation personnel
• Collaborate effectively with key stakeholders, including internal teams and external partners, to ensure seamless communication and alignment of objectives

Transport and Compliance Manager

Product Analyst

• Configure, maintain, and update system forms, workflows, and document repositories within Teamleaf.
• Support operational and finance teams with accurate reporting of completed works, KPIs, and costs.
• Maintain and monitor API integrations between Teamleaf, client systems, and internal reporting platforms.
• Liaise with third-party software vendors to resolve system or connectivity issues in a timely manner.
• Provide support to site operatives experiencing mobile app or system access issues, including occasional out-of-hours support aligned with night operations where required.
• Work with the Lanes IT team to ensure mobile devices and system access comply with security and governance requirements.
• Collaborate with operational managers to ensure system data supports accurate commercial and performance reporting.
• Act as the Rail Division point of contact for system access requests and client-facing system queries where applicable.
• Provide product ownership expertise, ensuring group IT central processes are considered and ensuring the needs of the C&I Rail division are met.

Human Resources

• Provide senior oversight and operational leadership to the HR Support team.
• Support the Team Leader in managing day-to-day service delivery, ensuring high-quality, timely, and consistent HR support to the Group.
• Monitor service performance metrics and continuously improve processes to enhance efficiency and employee satisfaction.
• Ensure compliance with data protection and employment legislation in all shared service activities.
• Collaborate with other HR functions to ensure seamless service delivery and alignment with broader HR strategy.
• Ensure all People data is maintained effectively and accurately in relation to payroll.
• Lead the ER support for the Group and line manage two ER Advisors.
• Lead on complex employee relations cases including disciplinaries, grievances, performance management, and absence management.
• Lead on any Employment Tribunal claims.
• Provide expert guidance to managers and HR colleagues on ER matters, ensuring consistency and legal compliance.
• Develop and maintain ER policies and procedures in line with current legislation and best practice.
• Ensure the right processes are in place between HR Support, ER and the People Partner team to manage all ER related matters effectively.
• Analyze data to identify trends in ER activity and develop and implement appropriate solutions to address any issues.

ER & HR Manager

People Operations

• Design and implement People Operations strategy aligned with organisational goals
• Shape and champion culture, engagement, and diversity, equity, and inclusion (DEI) initiatives across the organisation
• Drive transformation from traditional HR to modern people experience function
• Establish and maintain service excellence standards, including clear metrics for success and continuous improvement.
• Lead continuous improvement and innovation initiatives
• Develop and deliver data-driven insights to inform the broader people strategy and drive decision-making.
• Support major organisational change initiatives, including restructures, mergers, or large-scale cultural transformations.
• Oversee end-to-end People Operations, including employee lifecycle management, payroll, and HR systems, ensuring accuracy and timeliness.
• Direct compliance and risk management strategies, embedding a culture of governance and accountability.
• Champion initiatives that elevate the employee experience through streamlined processes, continuous optimisation, and automation.

Transport and Compliance Manager

Product Analyst

ER & HR Manager

Head of People