Senior Technical Support Officer

Landye Bennett Blumstein LLP

full-time

Posted on: 9/3/2025

Origin: • 🇬🇧 United Kingdom

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💰 £35,448 - £38,934 per year

Senior

About the role

Barnet is setting up a new Selective Licensing Scheme requiring landlords to license their private rented properties
Provide technical and administrative support to the Selective Licensing Team within Housing Regulatory Services
Train and support more junior staff and work closely with the Team Manager auditing cases and ensuring process accuracy
Act as the link between Team Managers and officers to ensure accurate and comprehensive scheme technical support
Enable Technical Support Officers and Enforcement Officers to protect and improve the health, safety and welfare of every resident, worker and visitor within the Borough

Extensive experience in a customer facing role
A good level of education to enable effective verbal and written communications
Qualifications equivalent to 64 UCAS points (e.g. 2 A Levels at grade C or above)
Existing technical knowledge of the relevant areas of Housing Regulatory Services or the ability to develop technical knowledge
Experience of operating data management systems and be highly proficient in Microsoft Word
Ability to provide accurate, comprehensive and efficient technical support including the drafting of legal documents
Excellent interpersonal and negotiation skills and able to communicate clearly both verbally and in writing with a wide range of contacts and to deal with difficult or complex issues
Self motivated and adaptable, skilled in planning and prioritising workloads independently and meeting pre set targets