Landye Bennett Blumstein LLP

Team Manager – Property Licensing Technical Support

Landye Bennett Blumstein LLP

full-time

Posted on:

Origin:  • 🇬🇧 United Kingdom

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Salary

💰 £62,766 - £69,984 per year

Job Level

Entry Level

About the role

  • Manage Technical Support Officers to secure and validate landlord licence applications
  • Issue accurate, comprehensive, and legally robust licences and manage compliance across the life of the scheme
  • Support Head of Housing Regulatory Services in delivering enforcement and licensing functions
  • Ensure performance, financial, and corporate targets are met
  • Respond to Freedom of Information requests, Subject Access Requests, Members' Enquiries, and Service Complaints
  • Coordinate cross-service activities including training, data management, equipment, and operational requirements
  • Contribute to continuous improvement of the Housing Regulatory Services function

Requirements

  • Internal candidates only (current member of staff at LBB)
  • At least three years relevant housing enforcement or licensing experience
  • Experienced manager with excellent interpersonal and negotiation skills
  • Clear verbal and written communication with a wide range of contacts
  • Competent user of Microsoft Office with ability to monitor and report on work programs and performance
  • Demonstrable experience issuing legal documents and ensuring team performance in line with legislation
  • Ability to ensure Technical Support Team performance and support cross-service activities including management of the services training scheme