Landmark Information Group

Infrastructure Engineer

Landmark Information Group

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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About the role

  • Supporting and managing server and storage infrastructure across Landmarks self-hosted estate to ensure all systems are functioning and meeting Service Level Agreements.
  • Actively develop and transform the virtualised compute platform, utilising a range of virtualisation and container technologies.
  • Working with other Analysts in maintaining Information systems in accordance with agreed priorities and standards.
  • Keeping documentation up-to-date and, where required, assist in the provision of training and support to users; Ensure housekeeping procedures adhered too.
  • Investigating user requirements for application and infrastructure changes, design and implement appropriate solutions.
  • Regularly analysing systems to ensure that they are capable for future planned capacity and functionality.
  • Supporting Landmarks IT Development processes in the provision of new of improved products and services.
  • Ensuring the smooth functioning of Landmark IT infrastructure; liaise with 1st and 2nd line teams, application support, developers, product managers, suppliers and other analysts as required to this end.

Requirements

  • Extensive proven experience in a technical support and implementation role
  • Proven experience in providing 3rd line support in a similar field
  • Exposure to Open Source, Containerisation and DevOps methodologies (Docker, Kubernetes, Jenkins, Ansible, Puppet etc.)
  • Linux OS maintenance, including software rollout procedures, Backup software setup and management (RedHat Family and/or Ubuntu)
  • In-depth experience in technical support encompassing varying hardware and software platforms
  • Ability to understand user requirements and translate into technical solutions
  • Varied Windows and Linux Operating Systems administration skills
  • Networking Skills including LAN / WAN and Internet, Strong TCP/IP skills
  • Experience of virtualisation technologies (VMware/KVM/QEMU/Xen)
Benefits
  • Competitive Salary
  • Generous Holiday Allowance: 25 days' holiday plus bank holidays, with the option of adding up to 5 additional unpaid leave days per year
  • Annual Lifestyle Allowance: £300 to spend on an activity of your choice
  • Pension Scheme: Matched up to 6% for the first 3 years, and up to 10% thereafter
  • Private Health Insurance: Provided by Vitality
  • Group Income Protection Scheme
  • Charitable Fundraising: Matched funding for your efforts
  • Cycle to Work and Gym Flex Schemes
  • Internal Coaching and Mentoring: Available throughout your time with us
  • Training and Career Progression: A strong focus on your development
  • Family-Friendly Policies
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical support3rd line supportOpen SourceContainerisationDevOpsLinux OS maintenanceWindows Operating Systems administrationNetworkingTCP/IPvirtualisation technologies
Soft Skills
user requirements analysisdocumentationtrainingsupportcommunicationcollaboration