Client Success Manager, Telecom
Digital Direction
Cloud
Business Development Manager
Landmark Information Group
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Drive sales growth across existing and new surveyor/valuer accounts to meet allocated targets.
- Maintain accurate and up-to-date records in Salesforce, ensuring all KPIs are met.
- Report on pipeline activity and sales performance using Salesforce data.
- Identify and develop cross-sell and upsell opportunities within the existing client base.
- Support the Relationship Manager and take ownership of sales opportunities when required.
- Deliver engaging product demonstrations of Vantage Case Manager and Vantage Surveyor, showcasing our competitive edge.
- Lead customer projects from initiation to revenue generation, acting as the key point of contact.
- Build deep industry knowledge and a strong understanding of customer needs.
- Establish and nurture relationships with clients and key stakeholders.
- Collaborate with the marketing team to create impactful sales collateral.
- Work cross-functionally with internal teams including technical staff, trainers, and product specialists.
- Represent Landmark and LVS with professionalism, integrity, and a customer-first mindset.
Requirements
- Industry experience or knowledge of the mortgage valuation/surveying sector
- Proven field sales or business development experience
- Track record of growing customer accounts and delivering revenue growth
- Strong selling and objection-handling skills with a confident, consultative approach
- CRM experience, ideally with Salesforce
- Customer-facing experience, including face-to-face engagement
- Excellent communication skills across phone, email, and in-person interactions
- Full UK driving licence and access to own vehicle for regular travel
