Legal Accident Report Specialist

Laborde Earles Injury Lawyers

full-time

Posted on: 9/24/2025

Origin: • 🇲🇽 Mexico

✨ AI Apply

Junior

CloudMacOSVoIP

About the role

Support paralegals by obtaining and reviewing accident reports from law enforcement agencies and departments of transportation
Request and download accident reports and confirm DOI (Date of Incident)
Document case data and add all parties to case management software (Litify)
Send accident information to Precedent to open claims and set up claims in Litify
Add details to Insurance and Details tabs in case management software (Litify)
Notify Paralegal via Litify Chatter when tasks are complete
Coordinate with attorneys about investigative materials (police photos, witness statements, body/dash cam footage) and request items as needed
Update Paralegal with tasks status every 7 days via Litify Chatter
Perform administrative and clerical work including data entry; ensure tasks are completed quickly, accurately, and on time
Work as part of a team and follow instructions from paralegals and supervisors

Fluent in English – excellent oral and written communication skills
Bi-lingual (English/Spanish) is a plus
Data entry and record keeping
Attention to detail
Ability to manage multiple follow-up tasks with accuracy and prioritization
Multi-tasking across phone and email handling high volume / stress
Confident and strong judgment
Problem analysis and problem-solving
Professionalism and confidentiality
Willingness to perform any/all tasks as assigned by supervisor and/or firm leadership in support of the firm’s growth and success
High school diploma or equivalent
Cloud-based systems
Basic understanding of legal terminology and case types – motor vehicle accidents, premises liability, etc.
Proficient with Windows and/or macOS with basic troubleshooting/computer literacy
Document management – Microsoft Office Suite (Word, Excel, Outlook) and Nitro PDF
E-signature platforms (DocuSign)
Case management systems (CMS) – Litify or Salesforce are a plus
Softphone applications/dedicated business phones with call recording/monitoring
VoIP systems (Zoom, Teams, Vonage, RingCentral)
Data privacy regulations / adherence to HIPAA (USA) or GDPR (outside of USA)
1-3 years customer service experience, preferably within legal, medical or insurance industries
Hardware/Internet requirements: Processor: Intel Core i5 (10th Gen or newer) / AMD Ryzen 5 / Apple M series; Ram: 16GB; Operating System: Windows 11 or macOS 15 Sequoia; Webcam: 1080p resolution or better; Download and upload: Minimum 100 Mbps