V106 - Social Media and SOP Assistant
Job Duck
Job Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Provide remote administrative, sales, and social media support to clients
- Manage client inboxes: draft, organize, and respond to emails professionally
- Schedule and coordinate meetings, appointments, and travel arrangements
- Maintain and update calendars across multiple time zones
- Perform data entry, organize digital files, and manage cloud-based storage
- Plan, create, and schedule posts across platforms (e.g., Facebook, Instagram, LinkedIn)
- Monitor direct messages, comments, and community engagement
- Ensure timely responses and support overall social media presence
- Conduct lead generation and prospect research to build target contact lists
- Schedule and confirm sales meetings, discovery calls, and follow-ups
- Handle appointment setting and maintain communication with leads
- Maintain and update sales pipelines within CRM tools (e.g., HubSpot, Zoho, Salesforce)
Requirements
- High school diploma or equivalent (Bachelor’s degree preferred)
- Proven experience as a Virtual Assistant or in a similar administrative or sales support role
- Strong written and verbal communication skills
- Excellent organizational skills and ability to manage multiple priorities
- Proficiency in Microsoft Office, Google Workspace, and other productivity tools
- Familiarity with project management platforms
- Working knowledge of CRM systems, social media platforms, and basic graphic design tools (e.g., Canva)
- Tech-savvy with a quick learning curve for new software and tools
- Ability to work independently, remotely, and in fast-paced environments
- Highly detail-oriented, dependable, and solutions-driven
- Flexible, proactive, and enthusiastic about supporting client success
- PC or laptop with at least 8GB RAM, Intel Core i3 or equivalent, Windows 11 (for both primary and backup equipment)
- Stable internet connection (LAN or Fiber), with internet backup such as Pocket WiFi or Mobile Hotspot
