Labcorp

Key Account Executive

Labcorp

full-time

Posted on:

Location Type: Office

Location: Detroit • Missouri • United States

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About the role

  • Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory
  • Act as a liaison between the client and the Labcorp operations team in relation to client needs
  • Provide ongoing service and timely resolution to customer base
  • Ensure customer retention by providing superior customer service
  • Recommend solutions that are client focused
  • Provide account management for client's day to day operations
  • Collaborate with entire sales team to grow book of business
  • Meet and exceed monthly retention and upsell goals

Requirements

  • Bachelor's degree is strongly preferred
  • Previous sales experience or account management of 3+ years is preferred
  • Experience in the healthcare industry is a plus
  • Proven success managing a book of business
  • Superior customer service skills with the ability to develop trust-based relationships
  • Effective communication skills, both written and verbal
  • Ability to deliver results in a fast paced, competitive market
  • Excellent time management and organizational skills
  • Proficient in Microsoft Office and Excel
  • Valid driver's license and clean driving record.
Benefits
  • Medical
  • Dental
  • Vision
  • Life
  • STD/LTD
  • 401(k)
  • Paid Time Off (PTO) or Flexible Time Off (FTO)
  • Tuition Reimbursement
  • Employee Stock Purchase Plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementsales experiencecustomer serviceupsellingtime managementorganizational skills
Soft Skills
effective communicationtrust-based relationshipscollaborationresults-orientedproblem-solving
Certifications
Bachelor's degreevalid driver's license