Lifecycle management of Windows as a Service
Windows Client OS configuration, testing, deployment, and issue tracking
Managing bare metal deployments of the Windows Client OS
Managing Windows Client OS upgrade deployments
Software package development, testing, deployment, and issue tracking
Maintaining enterprise level configuration and management of Windows Client OS
Proactive discovery and remediation of potential issues within job area
Educate and train support level staff in the use of established processes
Coordinate with hardware and software vendors to troubleshoot problems as needed
Create and maintain detailed documentation on processes and procedures for all systems within job area

Requirements

Bachelor’s Degree and minimum 6 years of prior relevant experience
Graduate Degree and a minimum of 4 years of prior related experience
In lieu of a degree, minimum of 10 years of prior related experience
Relevant vendor certifications (ITIL, CompTIA, Microsoft, etc.)
Ability to communicate ideas in both technical and user-friendly language
Deep knowledge of Microsoft Configuration Manager
Deep knowledge of Windows as a Service
Experience with Visual Studio
Experience with ServiceNow
Experience with Microsoft SQL

Benefits

health and disability insurance
401(k) match
flexible spending accounts
EAP
education assistance
parental leave
paid time off
company-paid holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Windows Client OS configurationWindows Client OS deploymentWindows Client OS upgradeSoftware package developmentMicrosoft Configuration ManagerVisual StudioServiceNowMicrosoft SQLissue trackinglifecycle management

Soft Skills

communicationtrainingproblem-solvingdocumentation

Certifications

ITILCompTIAMicrosoft