L3Harris Technologies

Inside Sales Support Specialist – Domestic

L3Harris Technologies

full-time

Posted on:

Location Type: Office

Location: Carlsbad • California • United States

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Salary

💰 $76,000 - $141,500 per year

Job Level

Junior

About the role

  • Serve as the primary customer interface for inbound quote requests and sales support inquiries
  • Manage quote intake, scoping, configuration, and pricing for TDL price book items
  • Ensure accurate tracking, prioritization, and documentation of requests within CRM
  • Maintain data consistency across recurring, duplicate, and multi-sector quote requests
  • Follow up on open and expired quotes to support opportunity conversion
  • Identify and support upsell opportunities in coordination with Sales
  • Provide backup customer support for account managers while they are in the field
  • Act as a central point of contact for internal teams supporting TDL customers
  • Support demo pool coordination, help desk activities, and audit documentation
  • Develop and maintain working knowledge of TDL products, configurations, and applications

Requirements

  • Bachelor’s Degree with 0–3 years of related experience ; OR in lieu of a degree, minimum of 4 years of prior related experience
  • Entry-level to early-career candidate interested in a customer-facing sales career path or a springboard into other exciting career paths
  • Engineering or technical background preferred
  • Experience with CRM systems
  • Strong customer service and communication skills
  • Ability to manage multiple requests with clear prioritization
  • High attention to detail and commitment to data accuracy
  • Comfortable working cross-functionally with Sales, Contracts, PM, and Operations
  • Self-motivated, organized, and accountable
Benefits
  • Health and disability insurance
  • 401(k) match
  • Flexible spending accounts
  • EAP
  • Education assistance
  • Parental leave
  • Paid time off
  • Company-paid holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
CRM systemsdata accuracyquote managementpricing configurationcustomer support
Soft skills
customer servicecommunicationprioritizationattention to detailself-motivatedorganizedaccountable
Certifications
Bachelor’s Degree