L.I.T. Group

Customer Support

• Operational handling of international imports, with a focus on sea freight
• Communication with customers, international offices, agents and suppliers
• Booking cargo space with shipping lines and airlines
• Processing and managing documentation throughout the import process
• Preparing and checking incoming and outgoing invoices as well as billing
• Creating and tracking customer SOPs (Standard Operating Procedures)
• Handling complaints and ensuring prompt resolution

Customer Service Specialist, Import – Sea and Air Freight

• Processing and handling customer orders.
• Acquisition and support of new and existing customers.
• Close coordination with our system partners to ensure smooth processes.
• Central point of contact for internal departments on order-related queries.
• Quality management, including status checks and archiving.
• Preparation and execution of inside sales tasks and general office duties.
• Use of modern IT systems (TMS, MS Office) for efficient order processing.

Customer Service Specialist

Human Resources

• Support in the recruiting process: From creating job postings and communicating with applicants to organizing interviews
• Assist with social media activities and employer branding initiatives
• Support the preparation and follow-up of payroll as well as personnel administration (e.g., maintaining master data, contract management, certificates)
• Take on small independent projects, e.g., in recruiting or occupational health management (BGM)
• Prepare reports and statistics and assist with daily HR processes

Mandatory Internship / Working Student – Human Resources

Payroll

• Independently execute the monthly payroll, including reporting and certification duties
• Support employees throughout the entire employment cycle (from onboarding to offboarding) with a focus on personnel administrative processes such as contract administration, master data maintenance, and notifications
• Prepare employment references, statistics and reports
• Communicate with authorities, health insurance providers and the accounting department
• Serve as a point of contact for employees and managers on tax and social security issues
• Take on month-end and year-end closing tasks and contribute to the further development of HR tools

Payroll HR Specialist – (m/f/d)

Sales

• Vertrieb und Weiterentwicklung unserer Kontraktlogistik im ostdeutschen Markt
• Entwicklung und Betreuung von Neu- und Bestandskunde
• Aufbau von langfristigen Kundenbeziehungen und Netzwerken
• Übernahme sämtlicher Vertriebsprozesse vom Erstkontakt bis zum Abschluss
• Wahrnehmung der Schnittstellenkommunikation zwischen Kunde und Fachabteilungen
• Erstellung von Preisindikationen und Führen von Preisverhandlungen
• Mitwirkung an Ausschreibungen und kundenspezifischen Lösungen
• Kontinuierliche Analyse von aktuellen Kunden-, Markt- und Wettbewerbsentwicklungen
• Teilnahme an Messen und Veranstaltungen, z.B. der transport logistic München
• Erstellung von Reports und Auswertung von Vertriebskennzahlen

Area Sales Manager – Region Ost

QA Engineer

• Qualitätsprüfungen : Durchführung von Eingangs- und Endkontrollen, Sichtprüfung auf Oberflächen, Beschädigungen sowie Funktions- und Montagekontrolle.
• Dokumentation & Nacharbeit: Erfassung der Prüfergebnisse, Weiterleitung fehlerhafter Teile zur Nacharbeit oder Aussortierung.
• Bauteilprüfung & Kommissionierung : Kontrolle des richtigen Verbaus laut Arbeitsanweisung, Sicherstellung der Seriennummernidentität, Kommissionierung und Prüfung von Leergut.
• Einhaltung von Vorgaben : Umsetzung von Qualitäts-, Sicherheits-, Arbeits- und Umweltvorschriften sowie 5S-Standards.
• Kommunikation & Eskalation : Meldung von Prozess- und Qualitätsabweichungen an den Vorgesetzten

Produktionsmitarbeiter Qualitätssicherung

Manager

• Quality documentation & metrics: Maintain quality management documentation, analyze quality objectives and KPIs, and prepare quality reports and action plans.
• Process & document management: Create and optimize processes, work and inspection instructions, and maintain the CWA SmartProcess tool.
• Audit management: Prepare, conduct and follow up on internal and external audits, handle nonconformities and verify the effectiveness of corrective actions.
• Complaint & deviation management: Handle customer complaints using methods such as 8D, Ishikawa, and Fast Response; escalate process and quality issues as needed.
• Product & component inspection: Support measurements, quarantine/inspect/release components and manage quarantine stock.
• Quality costs & improvement measures: Monitor and reduce quality costs, conduct quality circles and training sessions.
• Departmental support: Advise and support departments on strategic and operational quality matters.

Automotive Quality Manager

Producer

• Provide technical and disciplinary leadership for the production teams and participate in personnel selection and development
• Plan and control an economically optimized production flow, e.g., by optimizing machine and personnel utilization and implementing cost-reduction action plans
• Ensure on-time, demand-driven and quality-compliant delivery to customers and communicate with all other departments
• Prepare and promptly process customer sequence call-offs
• Monitor the condition of production equipment and coordinate maintenance and servicing activities for machines and systems
• Handle customer complaints, perform root cause analyses and implement corrective and preventive measures to avoid recurrence
• Maintain complete documentation within existing systems and conduct completeness and currency checks
• Support process audits, process approvals and Run@Rates
• Responsible for ensuring compliance with occupational safety and accident prevention regulations and assisting with safety briefings across all work areas

Production Manager

• Serve as the interface between the central HR department and the site for approximately 90 employees, including: Personnel administration & documentation: maintaining legally compliant personnel files, time management, payroll pre-processing, and reporting HR metrics.
• Employee & manager support: advising on all HR-related and employment-law matters.
• Recruiting & selection: workforce planning, job postings, selection processes (interviews, assessment centers, trial work) and coordination of temporary staff.
• Contract & organizational management: drafting and amending employment contracts, creating organizational charts and adapting the organizational structure.
• Learning & development & training: coordinating performance reviews, internal and external training measures, and preparing employment references.
• Employee engagement & events: planning and executing events such as summer parties, Christmas celebrations and sports events.
• External communication & supplier management: collaborating with service providers for temporary staffing, catering, workwear and internal HR communications.