Läderach

Deputy Store Manager

Läderach

full-time

Posted on:

Location Type: Office

Location: Battersea • United Kingdom

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Salary

💰 £34,649 per year

About the role

  • You support the Store Manager.
  • You manage the store in the absence of the Store Manager.
  • You lead by example on the shop floor to create an outstanding and engaging in-store customer experience.
  • You motivate, mentor, and coach sales associates.
  • You support in training and onboarding a winning team.
  • You coordinate day-to-day operations.
  • You ensure proper food safety protocol and all other Health & Safety regulatory requirements are observed.
  • You place weekly and seasonal orders and ensure correct stock levels.
  • You schedule staff to optimise customer service and personnel cost management.
  • You oversee proper stockroom storage and care, by implementing FIFO in-store and in the stockroom.
  • You make sure your store looks great, in line with the brand’s visual merchandising guidelines.

Requirements

  • You have experience in a similar role in a premium or luxury retail store.
  • You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
  • You have firm understanding of, and experience working with, commonly used retail KPIs (e.g. conversion rate, ATV, etc..)
  • You are entrepreneurial, hands-on and have solutions-focus mindset.
  • You are ambitious and results driven.
  • You have proven ability to develop and grow both a team and business.
  • You are well organised, detail oriented with the ability to multi-task.
  • You are able to effectively prioritise and delegate.
  • You are flexible when it comes to working weekends, evenings and holidays as necessary.
  • You are proficient in the use of MS Office and different POS systems.
  • You have excellent written and verbal communication in English (another language is a plus but not necessary).
  • You love chocolate and are passionate about fine food.
Benefits
  • Bonus scheme
  • An exciting working environment with motivated colleagues
  • A position with lots of personal responsibility
  • The opportunity to contribute fresh ideas
  • An open and respectful feedback culture
  • In-house and further training
  • Unique career opportunities
  • Generous discounts on our products
  • Chocolate at work
  • Easily accessible locations
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
retail KPIsfood safety protocolFIFOstock managementvisual merchandising
Soft Skills
leadershipmentoringcoachingcustomer serviceorganizational skillsdetail orientedmulti-taskingprioritizationflexibilityenthusiasm