Läderach

Deputy Store Manager

Läderach

full-time

Posted on:

Location Type: Office

Location: Broadgate • United Kingdom

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About the role

  • Support the Store Manager
  • Manage the store in the absence of the Store Manager
  • Lead by example on the shop floor to create an outstanding and engaging in-store customer experience
  • Motivate, mentor, and coach sales associates
  • Support in training and onboarding a winning team
  • Coordinate day-to-day operations
  • Ensure proper food safety protocol and all other Health & Safety regulatory requirements are observed
  • Place weekly and seasonal orders and ensure correct stock levels
  • Schedule staff to optimise customer service and personnel cost management
  • Oversee proper stockroom storage and care, by implementing FIFO in-store and in the stockroom
  • Make sure your store looks great, in line with the brand’s visual merchandising guidelines

Requirements

  • Experience in a similar role in a premium or luxury retail store
  • Love interacting with customers
  • Firm understanding of, and experience working with, commonly used retail KPIs (e.g. conversion rate, ATV, etc..)
  • Entrepreneurial, hands-on and have solutions-focus mindset
  • Ambitious and results driven
  • Proven ability to develop and grow both a team and business
  • Well organised, detail oriented with the ability to multi-task
  • Ability to effectively prioritise and delegate
  • Flexible when it comes to working weekends, evenings and holidays as necessary
  • Proficient in the use of MS Office and different POS systems
  • Excellent written and verbal communication in English (another language is a plus but not necessary)
  • Love chocolate and are passionate about fine food
Benefits
  • Bonus scheme
  • An exciting working environment with motivated colleagues
  • A position with lots of personal responsibility
  • The opportunity to contribute fresh ideas
  • An open and respectful feedback culture
  • In-house and further training
  • Unique career opportunities
  • Generous discounts on our products
  • Chocolate at work
  • Easily accessible locations

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
retail KPIsfood safety protocolFIFOstock managementvisual merchandising
Soft skills
leadershipmotivationmentoringcoachingcustomer interactionorganizational skillsdetail orientedmulti-taskingprioritizationflexibility