Solutions Consultant
Kustomer
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $140,000 - $160,000 per year
About the role
- Working closely with Sales teams, peers, and product management to deliver the appropriate solution
- Evangelizing Kustomer platform value to customers (including business & IT executives)
- Business requirements assessment and delivery of findings
- Development of a technical sales strategy
- Configuring and effectively demonstrating our solutions
- Mapping RFI/RFP requirements to software solutions
- Scoping, managing and executing customer pilots and Proof of Concepts
- Solution scoping abilities
Requirements
- 8+ years of Mid Market/Enterprise software selling experience
- Ability to support clients on East Coast
- Excellent interpersonal, communication, persuasion, presentation, and writing skills
- CRM, Contact Center or Customer Service Experience is highly desired
- Demonstrated understanding of web technologies, including HTML, CSS, Webhooks, APIS, and JavaScript
- Outstanding problem solving skills
- Bachelor's degree or relevant professional experience
- May include traveling up to 30% of the time
Benefits
- 100% healthcare coverage
- 401K
- WiFi and Mobile reimbursement
- Generous vacation policy
- Pension (UK)
- Supplemental health insurance (UK)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HTMLCSSWebhooksAPIsJavaScript
Soft Skills
interpersonal skillscommunication skillspersuasion skillspresentation skillswriting skillsproblem solving skills
Certifications
Bachelor's degree