Kustomer

Developer Relations

• Improve developer experience across the engineering organization by identifying friction points, modernizing tools, and enabling engineers to work faster and more effectively.
• Design, build, and deploy AI agents and automation that accelerate every phase of the SDLC, from code generation and review through testing, deployment, and monitoring.
• Stay at the forefront of AI and automation tooling, rapidly evaluating and incorporating forward thinking solutions to continuously push quality, efficiency, reliability, and development velocity.
• Partner with engineers across teams to identify friction, design solutions, and iterate quickly, championing best practices.

Software Engineer, Developer Experience

Content Marketing Manager

• As Head of Digital and Content Marketing, you will report to the CMO and define and lead the strategy, vision, execution, and evolution of our digital presence, content ecosystem, and social media engagement.
• You will build, mentor, and scale a high-performance team across digital, content and social media.
• You are the strategic voice for how our brand story is told in the digital space, across owned, earned, and paid channels and are accountable for measurable business impact (brand awareness, demand generation, customer retention) via content and social.
• You will partner cross-functionally with marketing, product, and sales and other stakeholders to ensure integrated, on-brand, high-impact digital storytelling.

Head of Digital and Content Marketing

Full-stack Engineer

• Design, develop, and deploy robust and scalable full-stack web applications using Node.js, React, Golang, MongoDB, and AWS
• Collaborate with cross-functional teams to understand project requirements and translate them into technical solutions
• Build efficient and reusable backend and frontend components and libraries
• Develop APIs and integrate with external services and databases
• Write clean, maintainable, and well-documented code
• Optimize application performance
• Implement front-end interfaces with a focus on user experience
• Conduct thorough testing to ensure application quality
• Collaborate with Infrastructure Engineers for deployment
• Monitor and troubleshoot production issues
• Stay up to date with industry trends and propose improvements
• Conduct code reviews and mentor junior developers

Software Engineer, Full Stack

• Serve as a Lead and senior member of the team, leading initiatives and key projects
• Provide guidance and mentorship to team members, fostering a culture of collaboration and technical excellence
• Analyze, design, develop, maintain and improve software infrastructure and platform to expand its capabilities
• Measure, report and drive improvements on scalability, performance, and availability
• Lead complex projects and efforts to improve our ability to respond to impaired production systems
• Tackle ambiguous engineering problems by designing well architected solutions
• Participate in cross-team initiatives to drive engineering best-practices
• Collaborate with the CTO and other technical leaders to set the vision for strategic development efforts
• Work with various engineering teams to bridge gaps and lead initiatives across backend systems and our data platform
• Proactively identify systemic inefficiencies, design and implement improvements
• Become a trusted coach and mentor, actively building strong technical leaders
• Manage and coordinate security vulnerabilities and upgrade schedules for EOL (End of Life) software.

Software Engineer, Developer Experience

Head of Digital and Content Marketing

Software Engineer, Full Stack

Software Engineer, Infrastructure – Staff Level