Kustomer

Brand Designer

Kustomer

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Evolve and uphold Kustomer’s brand system, ensuring consistency while pushing creative boundaries.
  • Concept, design, and deliver assets for integrated marketing campaigns (digital, social, email, events, print, video).
  • Collaborate with marketing, product, and sales teams to create engaging visuals for presentations, case studies, product launches, and customer stories.
  • Partner with the Creative Director to translate business objectives into compelling visual storytelling.
  • Work closely with copywriters, marketers, and product designers to maintain a unified brand voice and experience.
  • Stay on top of design trends and bring fresh ideas to help Kustomer stand out in a competitive market.
  • Provide guidance and feedback to our agency partners.

Requirements

  • 5+ years of professional experience in brand, marketing, or visual design (preferably in SaaS, B2B, and/or tech).
  • A portfolio showcasing a strong foundation in typography, layout, color, and digital-first design.
  • Expertise with Adobe Creative Suite, Figma, and designing with motion in mind (After Effects, Premiere, etc. a plus).
  • Experience developing creative concepts for multi-channel campaigns.
  • Strong communication skills - you can present ideas clearly and persuasively to both creative and non-creative stakeholders.
  • A systems-thinker who can balance creativity with brand consistency.
  • Passion for collaboration, curiosity, and pushing creative boundaries.
Benefits
  • Kustomer offers an array of benefits including competitive salaries and stock options.
  • 100% healthcare coverage.
  • 401K.
  • WiFi and Mobile reimbursement.
  • Generous vacation policy.
  • Pension (in the UK).
  • Supplemental health insurance and other perks (in the UK).

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
brand designvisual designtypographylayoutcolor theorydigital-first designmulti-channel campaign developmentcreative concept developmentmotion design
Soft skills
strong communicationcollaborationcuriositycreativitysystems thinkingpresentation skillsfeedback provision
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