KSV

Account Manager

KSV

full-time

Posted on:

Location Type: Hybrid

Location: Burlington • Vermont • United States

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Salary

💰 $60,000 - $75,000 per year

About the role

  • Owns and manages mid-level client relationships, maintaining responsive and proactive day-to-day communication.
  • Supports the delivery of strategic guidance developed in collaboration with senior team members.
  • Anticipates, identifies and solves internal and client challenges.
  • Escalates complex client challenges to senior account leaders while working to resolve routine issues independently.
  • Ensures seamless coordination of agency services across departments in support of client needs.
  • Contributes to identifying organic growth opportunities within existing accounts.
  • Prepares work estimates and scopes of work for review and approval by internal stakeholders.
  • Monitors client budgets and flags scope or timeline changes proactively to ensure project alignment.
  • Aids in achieving account profitability and margin goals through disciplined scope and project management.
  • Owns day-to-day project management, including timelines, budgets, deliverables, and client approvals.
  • Receives client briefings and translates client input and background materials into actionable briefs with the support of senior strategic leads.
  • Analyzes client input, together with background knowledge, research, field feedback, etc., to support the production of communications strategy and plans.
  • Provides creative, production, media, public relations and interactive department personnel with well-documented input, support data and production materials as required; ensures that advertising strategies are clearly defined, approved by clients, and understood by the creative and media groups.
  • Collaborates with creative, media, and production teams to ensure work aligns with client objectives and expectations.
  • Reviews and coordinates delivery of creative work and assets, ensuring accuracy and internal alignment before client presentation.
  • Presents plans and deliverables to clients as needed, particularly when representing the team in tactical discussions.
  • Maintains accountability for the executional success of projects, engaging senior leaders when strategic direction is required.
  • Actively builds knowledge of client industries, market dynamics, and communications trends.
  • Seeks mentorship and feedback to grow strategic thinking, client leadership, and business acumen.
  • Represents the agency professionally at client meetings and relevant industry events; articulates KSV’s capabilities and values.

Requirements

  • 3-5 years of relevant experience
  • Experience working in an agency or consultancy setting a must
  • Experience working in the energy industry is ideal but not required
  • Demonstrated analytical thinker
  • Entrepreneurial, self-starter and problem solver
  • Exceptional written and verbal communications skills
  • Dynamic presentation skills
  • Expert at managing multiple projects and competing timelines
  • Able to work with various interpersonal styles to deliver high-quality results
  • A desire to take on new challenges, grow and learn every day
  • Ability to work collaboratively as part of a larger team in a fast-paced environment
  • Desire for feedback that will push your work to the next level
  • Great self-management and organization skills
Benefits
  • 401k
  • Health, dental, and vision coverage
  • Parental leave
  • Flexible PTO
  • Paid holidays include the week between Christmas and New Year’s Day, MLK Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving and the following Friday
  • Summer half-day Fridays
  • Flexible work environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementbudget managementscope managementcommunications strategyclient relationship managementanalytical thinkingcreative brief developmentmedia planningproduction coordinationstrategic guidance
Soft Skills
exceptional written communicationverbal communicationdynamic presentationproblem solvingself-managementorganizationcollaborationentrepreneurial mindsetadaptabilityfeedback receptiveness