Assistant Department Leader, Front End
Kroger
full-time
Posted on:
Location Type: Office
Location: Scottsdale • Arizona • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Create an outstanding customer experience through exceptional service
- Establish and maintain a safe and clean environment that encourages customers to return
- Assist the department manager in reaching sales and profit goals and monitor quality assurance standards
- Assist in directing and supervising all functions, duties and activities for the Front-end department
- Support day-to-day Front-end operations and assist with execution of best practices and department standards
- Promote trust and respect among associates and collaborate with Front-end associates to promote teamwork
- Answer customer questions regarding products and maintain product knowledge to make suggestions
- Assist with monitoring and controlling supply expenses and managing cash control, sales and cash records
- Manage scheduling of Front-end associates to provide adequate department coverage
- Assist store management with budgets, profit and loss reviews, labor scheduling and department action plans
- Adhere to food safety regulations, ensure proper temperatures in cases and coolers, and maintain temperature logs
- Reinforce safety programs, inspect equipment for preventive maintenance and report safety risks or illegal activity
- Notify management of customer or employee accidents and comply with local, state and federal laws
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
- Must be able to perform essential functions with or without reasonable accommodation
Requirements
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Retail or Customer Service experience
- High school diploma or equivalent (desired)
- Management experience (desired)
- Second language (speaking, reading and/or writing) (desired)
Benefits
- Comprehensive healthcare coverage including medical, dental, vision and prescription
- Flexible scheduling in full- and part-time roles
- Paid time off including holiday and sick pay based on eligibility and length of service
- Employee Assistance Program with free counseling
- Free confidential financial tools and coaching with Goldman Sachs Ayco
- Associate discounts on purchases including food, travel, and technology
- Up to $21,000 in tuition reimbursement through Continuing Education program
- Industry-leading training programs and career growth opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
basic mathcash controlsales managementbudget managementquality assurancefood safety regulationspreventive maintenance
Soft skills
customer serviceeffective communicationteamworkstress managementleadershipcollaborationproblem-solving
Certifications
high school diploma or equivalent