krisenchat

Counselor

• Your role will involve providing counseling to children, adolescents and young adults.
• Common topics include anxiety, loneliness, depressive symptoms, and problems at school and within the family.
• Each chat shift lasts 2.5 hours and can be scheduled at a time of your choosing.
• As we operate a 24/7 service, you can distribute your shifts very flexibly throughout the day.
• We ask for at least 5 hours of volunteer work per month.
• You will be informed about the exact procedures during our onboarding (introduction program).
• There will always be a point of contact available, and during chat shifts we ensure you are not alone.

Volunteer Counselor

Community Manager

• Management of volunteers: You maintain an overview of our volunteers, monitor activity, and ensure up-to-date, well-structured data.
• Contact person for organizational matters: You support volunteers with questions about procedures, processes, and framework conditions—without providing subject-matter guidance for their tasks.
• Application and onboarding process: You manage the entire process from reviewing new applications and introductory meetings to our structured onboarding.
• Community events (online & offline, across Germany): You plan and organize formats such as summer meetups, end-of-year events, mailing campaigns, town-hall meetings, or creative community events—with plenty of room for your own ideas.
• Fostering engagement & belonging: You strengthen volunteers’ commitment, encourage exchange, and help create a lively community spirit.

Mid-level Community Manager

DevOps Engineer

• Oversee and enhance our cloud infrastructure (Google Cloud, Terraform) and software architecture to ensure optimal security and efficiency, while leading modernization and scaling efforts.
• Identify vulnerabilities, and mitigate risks, staying ahead of emerging threats to safeguard sensitive data and maintain compliance.
• Implement advanced monitoring (Grafana) to continuously track and analyze system performance, optimizing processes to prevent failures and minimize downtime for maximum system visibility.
• Collaborate closely with product development teams to align infrastructure improvements with business objectives and contribute to the strategic direction of IT operations.

Volunteer Counselor

Mid-level Community Manager

Midlevel DevSecOps Engineer