krisenchat

Project Manager

• Own executive cadence: structure and facilitate planning, review, and management meetings
• Manage KPI reviews and goal tracking to ensure alignment with company strategy
• Lead high‑priority, cross‑functional projects
• Support early‑stage operational steps for new funders
• Serve as an interface for the CEO on critical functions
• Establish and refine internal decision‑making processes and frameworks
• Evaluate tools and workflows to enable scalable and transparent operations

Senior Project Manager – CEO Office

Counselor

• Chat counseling for children and adolescents at krisenchat
• Handling acute, prioritized chats, mainly in the evenings and at night
• Supporting interns and volunteer counselors
• Participation in intervision sessions, supervision, and workshops
• Training for on-call duty and taking emergency shifts

(Psycho-social) Counselor

Business Intelligence Developer

• Understand and prioritize the organization's needs, improve data infrastructure, and develop metrics and reports to support data-driven decision-making.
• Collaborate closely with stakeholders to define the BI team's medium-term roadmap and detailed backlog.
• Build dashboards, write SQL queries, and calculate key performance metrics.
• Work with DevSecOps on the rollout and deployment of Dataform.
• Support data warehousing improvements by onboarding new data sources and enhancing data quality assurance.
• Ensure data processing complies with privacy and security standards that meet or exceed GDPR requirements.
• Review colleagues' work to guarantee the accuracy and quality of key figures and data.
• Document work comprehensively and support the skill development of existing BI team members.

Senior Project Manager – CEO Office

(Psycho-social) Counselor

Senior Business Intelligence Analyst