Kraken

Senior Client Implementation Lead – Operations

Kraken

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $150,000 - $200,000 per year

Job Level

Senior

About the role

  • Help us use technology to make a big green dent in the universe!
  • Kraken powers some of the most innovative global developments in energy.
  • We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.
  • It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.
  • Kraken Ambassador: Champion the Kraken model!
  • Lead by example, identifying the best talent with a lens on reducing bias and championing diversity. Be a key part of the client recruitment transformation!
  • Thrive in a 1:1 setting, working on development of client leaders and specialists.
  • Provide bespoke advice and coaching to push clients to the next level.
  • Be involved in high-level group programs focussing on Influential Management, Assertive Communication and Principled Decision-making.

Requirements

  • Fluent in English (written and spoken)
  • North American Energy Industry experience is a must for a senior level role.
  • This role is based out of our New York office, but you will be expected to travel frequently to varying locations across North America, including the west coast.
  • Ability to understand what success looks like for a client
  • A flair for influencing and natural ability to “sell” different ways of working
  • Proven experience in building relationships and trust with clients
  • Right to live and work in the United States
Benefits
  • Great **medical**, **dental**, and **vision insurance** options including FSAs.
  • **Paid time off** — we know working hard means also being able to recharge as needed, we trust our employees to get the work done and take the time they need.
  • **401(k)** plan with employer match.
  • **Parental leave.** Biological, adoptive and foster parents are all eligible.
  • **Pre-tax** commuter benefits.
  • **Flexible working environment**: you need to shift around your schedule? You do you, we genuinely believe in work/life balance.
  • **Equity Options**: every Octopus employee owns part of the business. We’re a team, working together towards huge goals. Every person is crucial to our success, you should be rewarded as such.
  • **Modern office** or co-working spaces depending on location.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
influencingrelationship buildingtrust buildingcoachingcommunicationdecision-makingleadershipdiversity advocacy