Business Operations

• Build operating rhythms, reviews, and forums to keep Pro org aligned
• Lead and deliver cross-functional projects
• Support leadership decision-making by framing issues, tracking KPIs, surfacing gaps/risks
• Maintain systems for reporting, business reviews, roadmap coordination, cross-team initiatives
• Partner with leadership to scope and stand up new initiatives in Spot, Margin, Derivatives, or Infrastructure
• Contribute to exec updates, all-hands, strategic memos
• Act as first line of intake for inbound requests, triage and ensure accountability
• Identify bottlenecks and propose operational improvements

Business Operations Principal

Vice President Business Operations

Business Operations Manager – International

Senior Manager, CX Business Operations