KPA

Business Applications Manager

KPA

full-time

Posted on:

Location Type: Hybrid

Location: Westminster • Colorado • 🇺🇸 United States

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Salary

💰 $150,000 - $170,000 per year

Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • Serve as the primary system owner for Salesforce, overseeing platform architecture, governance, and administration.
  • Implement best practices for data integrity, user management, security, and system audits.
  • Act as the escalation point for complex technical or functional Salesforce issues.
  • Design and maintain the integrations between Salesforce and other revenue-related tools (Outreach, ZoomInfo, LeanData, SalesHood, etc.).
  • Develop a cohesive system architecture that supports end-to-end lead-to-cash processes and ensures data flows seamlessly across the tech stack.
  • Collaborate with RevOps, Sales, Marketing, Finance, Implementation, Field Teams and Customer Success to align system capabilities with business requirements.
  • Scope, plan, and prioritize system enhancements and new technology initiatives based on ROI and strategic impact.
  • Drive project timelines, budget, and resource allocation in collaboration with cross-functional teams.
  • Lead implementation efforts, including vendor evaluations, internal stakeholder management, and execution of go-live plans.
  • Act as an internal consultant to Sales, Marketing, and Customer Success leadership, translating their needs into scalable system solutions.
  • Continuously evaluate and refine go-to-market processes (e.g., lead routing, opportunity management, forecasting) within Salesforce and related tools.
  • Propose innovative solutions to improve pipeline visibility, drive revenue growth, and enhance the user experience.
  • Manage a small team of admins, analysts, or technical specialists, providing mentorship, guidance, and career development.
  • Partner closely with Revenue Operations, IT, and other functional teams to ensure alignment on data strategy, governance, and reporting.
  • Communicate effectively with stakeholders at all levels, providing regular updates on project statuses, system roadmaps, and KPIs.
  • Establish and maintain data standards, validation rules, and processes to ensure high levels of data quality.
  • Oversee reporting frameworks in Salesforce, ensuring cross-functional teams have access to accurate dashboards and analytics.
  • Leverage data insights to drive informed decision-making across the organization.

Requirements

  • Bachelor’s degree in Business, Information Systems, Computer Science, or a related field (or equivalent experience).
  • Salesforce Administrator Certification required; Advanced Admin or additional Salesforce certifications (e.g., CPQ Specialist, Sales Cloud Consultant, Platform App Builder) strongly preferred.
  • 5+ years of Salesforce administration and configuration experience, including CPQ, and declarative development (Flows, Process Builder, custom objects/fields, validation rules).
  • Proven experience integrating Salesforce with revenue system tools (e.g., Outreach, ZoomInfo, LeanData, SalesHood, Netsuite) and other third-party applications.
  • Familiarity with data management best practices, including data hygiene, governance, and security protocols.
  • Prior experience managing a small team or acting as a “player-coach” with direct reports.
  • Track record of cross-functional collaboration and stakeholder management, including executive-level communication.
  • Demonstrated success in leading complex system projects from conception to launch, on time and within budget.
  • Strong organizational and project management skills, with the ability to handle multiple initiatives simultaneously.
  • Ability to translate business objectives into scalable technical solutions across the Salesforce platform and supporting tools.
  • Comfort using data analytics to drive decision-making, identify gaps, and recommend process enhancements.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Adept at problem-solving in a fast-paced environment; able to adapt to shifting priorities.
  • Strong customer-centric mindset, committed to delivering an exceptional user experience.
Benefits
  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts
  • PTO
  • Paid and Floating Holidays
  • 401k with Company match and immediate vesting
  • Company-funded Life Insurance
  • Employee Assistance Programs
  • No-cost Mental Health Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Salesforce administrationSalesforce configurationCPQdeclarative developmentFlowsProcess Buildercustom objectsvalidation rulesdata managementdata hygiene
Soft skills
stakeholder managementproject managementorganizational skillsproblem-solvinginterpersonal skillscommunication skillsteam managementcollaborationadaptabilitycustomer-centric mindset
Certifications
Salesforce Administrator CertificationAdvanced Admin CertificationCPQ Specialist CertificationSales Cloud Consultant CertificationPlatform App Builder Certification
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