Kota

Strategy & Operations Manager

Kota

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Tech Stack

SQL

About the role

  • Drive strategic projects. Identify and lead business-critical projects that will accelerate business growth and improve efficiency, particularly in areas such as customer experience and expansion
  • Lead day-to-day initiatives to uplift the performance of our functional teams, taking ownership for element of our BAU setup
  • Own competitive intelligence. Build our market understanding and contribute to the development of industry-leading solutions that solve pain points experienced by customers.
  • Establish data foundations. Contribute to a data-centric culture by owning projects that drive our information capabilities, enabling everyone to take a data-driven approach to problem-solving.
  • Prepare cross-functional updates. Draft and update materials informing stakeholders about project progress, risks, and opportunities.
  • Handle ad-hoc requests relating to all functional areas of the business, including deep dives or issue analysis and resolution

Requirements

  • 5+ years of experience in fast-growing startups or top-tier consulting firms or equivalent
  • Outstanding analytical skills across tools, with SQL experience preferred
  • Ability to switch contexts. We are looking for a generalist who can quickly learn and operate across various, complex topics at any one time
  • Bias for action. You prefer to drive things to completion and achieve results
  • Customer-first mindset. Our customers are at the heart of what we do and everything we build contributes to industry-leading outcomes for them
  • Clear communication. Excellent written and verbal skills. You can communicate ideas clearly and engage stakeholders at all levels
  • Comfort with ambiguity. You thrive when there's no playbook. You'd rather build the thing than inherit the thing.
Benefits
  • Flexible working arrangements
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
analytical skillsSQLdata-driven problem-solving
Soft skills
ability to switch contextsbias for actioncustomer-first mindsetclear communicationcomfort with ambiguity