Konover Residential Corporation

Administrator

Konover Residential Corporation

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Salary

💰 $75,000 - $85,000 per year

Job Level

Mid-LevelSenior

Tech Stack

JavaScriptSQL

About the role

  • Serve as the subject matter expert and system administrator for Yardi’s Affordable Housing tools and modules.
  • Configure and maintain affordable-specific elements, including income/rent limits, unit eligibility restrictions, and compliance rules.
  • Ensure timely implementation of new affordable housing regulations and Yardi software releases.
  • Troubleshoot program-specific validation errors and escalate unresolved compliance issues when necessary.
  • Lead or support implementation of new affordable-related products or enhancements.
  • Conduct regular audits to ensure data accuracy, system performance, and regulatory alignment.
  • Maintain affordable compliance rules in Yardi to ensure accurate certification processing and reporting.
  • Monitor and support the implementation of compliance updates across all relevant properties and programs.
  • Oversee system setup, configurations, and updates as related to affordable housing compliance, property management, and accounting functions.
  • Customize system workflows to align with affordable program requirements and operational needs.
  • Coordinate system updates and module version control with the Manager, Yardi Systems.
  • Manage user access, security roles, and permissions in accordance with compliance and company policy.
  • Provide Tier 2 support for site-level users and serve as a cross-departmental escalation point for affordable Yardi issues.
  • Train new users on Yardi functionality, with a focus on affordable housing workflows and data entry standards.
  • Identify opportunities for improved system utilization, automation, and compliance efficiency.
  • Collaborate with the Manager, Yardi Systems to roll out operational and compliance system improvements.
  • Support annual business process reviews with department stakeholders to maintain system alignment.
  • Assist in documenting procedures, creating solution guides, and updating Standard Operating Procedures (SOPs).
  • Assist in the planning, testing, and deployment of system upgrades and affordable module enhancements.
  • Participate in cross-functional Yardi-related projects and contribute affordable housing expertise.
  • Affordable module setup accuracy (rent/income limits, validations logic, etc)
  • Regulatory updates implementation
  • Ticket resolution within SLA
  • Validation error resolution success rate
  • Data compliance audit support completed on time

Requirements

  • Experience supporting, managing and optimizing end-user environments.
  • Yardi Voyager deployment, administration and troubleshooting experience preferred or willing to train.
  • Strong Excel, skills; proficient on Word and Outlook.
  • Skilled on data entry for system input with excellent proofreading skills.
  • Excellent listening and communication skills (written and oral).
  • Ability to work independently and effectively to support a team.
  • Detail-oriented and able to document effectively
  • Self-Sufficient and resourceful; strong problem-solving skills
  • Ability to learn a variety of business applications specific to our industry.
  • Excellent customer service skills to interact with all levels of employees and external customers.
  • Strong organizational and multi-tasking skills.
  • Excellent time management skills.
  • Flexible, adaptable to change projects quickly as needed.
  • Collaborative, friendly to handle issues as they arise.
  • Proactive; eager to learn and take on new responsibilities.
  • Resourceful; problem-solving skills.
  • Business Professionalism and excellent business judgment.
  • Able to effectively work on a team and work independently as needed.
  • Ability to work in a fast-paced environment with ability to meet deadlines.
  • Flexibility for fluctuating work schedule/extended work hours as needed/scheduled
  • Reliable transportation with a valid driver’s license and insurance.
  • Flexibility to travel for site visits, meetings, trainings, and events, including occasional overnight stays.