Konover Residential Corporation

Administration

• Serve as the subject matter expert and system administrator for Yardi’s Affordable Housing tools and modules.
• Configure and maintain affordable-specific elements, including income/rent limits, unit eligibility restrictions, and compliance rules.
• Ensure timely implementation of new affordable housing regulations and Yardi software releases.
• Troubleshoot program-specific validation errors and escalate unresolved compliance issues when necessary.
• Lead or support implementation of new affordable-related products or enhancements.
• Conduct regular audits to ensure data accuracy, system performance, and regulatory alignment.
• Maintain affordable compliance rules in Yardi to ensure accurate certification processing and reporting.
• Monitor and support the implementation of compliance updates across all relevant properties and programs.
• Oversee system setup, configurations, and updates as related to affordable housing compliance, property management, and accounting functions.
• Customize system workflows to align with affordable program requirements and operational needs.
• Coordinate system updates and module version control with the Manager, Yardi Systems.
• Manage user access, security roles, and permissions in accordance with compliance and company policy.
• Provide Tier 2 support for site-level users and serve as a cross-departmental escalation point for affordable Yardi issues.
• Train new users on Yardi functionality, with a focus on affordable housing workflows and data entry standards.
• Identify opportunities for improved system utilization, automation, and compliance efficiency.
• Collaborate with the Manager, Yardi Systems to roll out operational and compliance system improvements.
• Support annual business process reviews with department stakeholders to maintain system alignment.
• Assist in documenting procedures, creating solution guides, and updating Standard Operating Procedures (SOPs).
• Assist in the planning, testing, and deployment of system upgrades and affordable module enhancements.
• Participate in cross-functional Yardi-related projects and contribute affordable housing expertise.
• Affordable module setup accuracy (rent/income limits, validations logic, etc)
• Regulatory updates implementation
• Ticket resolution within SLA
• Validation error resolution success rate
• Data compliance audit support completed on time

Administrator