KONE

CSE Solution Engineer – Modernization

KONE

full-time

Posted on:

Location Type: Office

Location: Birmingham • United Kingdom

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About the role

  • Provides technical support to the sales team to develop, sell and successfully implement KONE products and service solutions
  • Responsible for defining specifications, details, dimensions, AutoCad layout drawings and estimation of delivery times and costs
  • Managing any customer’s technical questions and supports the Sales and Operations teams with technical issues
  • Supports Sales by analysing customer’s technical needs and developing proposals
  • Customer contact for technical questions
  • Participates in planning / specification meetings with contractors, architects, and building owners
  • Technical support in the Sales / Tendering process
  • Coordinates specifications and delivery times with the Supply Line, Sourcing, or local subcontractors
  • Accountable for solution engineering and ensures compliance with codes, regulations, and safety requirements
  • Organizes the order process and documentation
  • Creates a project plan and ensures the project runs to schedule

Requirements

  • Engineering / technical background (Diploma/Degree in mechanical engineering preferable)
  • Minimum of 3 years of previous experience within a technical role
  • Previous experience of elevator industry and capability to survey and assess existing equipment is desirable
  • Auto CAD experience
  • IT literacy
  • Fluent in MS Office, Excel, and Word skills
  • SAP knowledge preferable
  • Good communication skills in both written & spoken English
  • Customer focused with excellent attention to detail
Benefits
  • Competitive Salary
  • 25 days holiday and 8 additional Bank Holidays
  • 1 Volunteering Day
  • Pension Scheme
  • Development opportunities and development reviews
  • Endless support from experienced leaders
  • Bonus
  • Dental Insurance
  • Private Medical Plan
  • Kone Discounts
  • Prolonged Disability Insurance (PDI)
  • Long Service Awards
  • Hybrid Working
  • 24/7 GP Support & Wellbeing Access
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AutoCADsolution engineeringtechnical supportproject planningspecification analysiscost estimationdelivery time estimationcustomer needs analysiscompliance with codessafety requirements
Soft Skills
communication skillscustomer focusedattention to detailinterpersonal skillsorganizational skills
Certifications
Diploma in mechanical engineeringDegree in mechanical engineering