Komplex Group

Operations Manager

Komplex Group

full-time

Posted on:

Location Type: Office

Location: Stafford • United Kingdom

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Job Level

Junior

About the role

  • Manage Service Coordinators across all five services, fostering a strong and effective team.
  • Oversee the day-to-day operations of services, ensuring the delivery of outstanding, person-centred care.
  • Collaborate with healthcare professionals, families, and clients to develop and implement tailored care plans.
  • Ensure all services meet and exceed CQC standards, conducting regular audits to maintain governance.
  • Lead, inspire, and mentor your team, fostering an engaging and nurturing work environment.
  • Work closely with senior management and clinical teams to ensure seamless service delivery.
  • Contribute to business growth through relationship-building with commissioners, families, and stakeholders, and support the setup of new services.
  • Drive improvements in care quality through change implementation and innovation.

Requirements

  • A minimum of 1 years’ experience in an operational role.
  • Experience of supported living, Learning Disabilities, Autism, Mental Health, Dual Diagnosis.
  • Proven experience in managing people, developing businesses, meeting CQC requirements, and working within a multidisciplinary team.
  • A collaborative mindset with a desire to work as part of a team committed to achieving shared success.
  • Strong leadership skills focused on staff development, motivation, and excellence.
  • A passion for delivering high-quality care and improving outcomes for individuals.
  • Flexibility, resilience, and the ability to thrive in a dynamic, fast-paced environment.
  • A full UK driving licence.
Benefits
  • Competitive Salary: Reflecting your skills and experience
  • Wellbeing Perks: Including virtual GP access, discounts, and exclusive offers
  • Career Development: Ongoing opportunities for professional growth and training
  • Pension Scheme : Enrolment into a workplace pension
  • Death-in-Service Benefit
  • Growth Incentives : Be rewarded for contributing to the success of a growing organisation
  • Supportive Culture: Join a collaborative team committed to making a difference
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
operational managementcare plan developmentCQC complianceauditingbusiness developmentchange implementationquality improvement
Soft Skills
leadershipteam managementcollaborationrelationship buildingflexibilityresiliencemotivationcommunication
Certifications
full UK driving licence