Komplex Group

Operations

• Manage Service Coordinators across all five services, fostering a strong and effective team.
• Oversee the day-to-day operations of services, ensuring the delivery of outstanding, person-centred care.
• Collaborate with healthcare professionals, families, and clients to develop and implement tailored care plans.
• Ensure all services meet and exceed CQC standards, conducting regular audits to maintain governance.
• Lead, inspire, and mentor your team, fostering an engaging and nurturing work environment.
• Work closely with senior management and clinical teams to ensure seamless service delivery.
• Contribute to business growth through relationship-building with commissioners, families, and stakeholders, and support the setup of new services.
• Drive improvements in care quality through change implementation and innovation.

Operations Manager

• Oversee day-to-day operations of care services across the Midlands
• Develop and implement person-centred care plans
• Inspire, motivate, and mentor a compassionate team of Healthcare Assistants
• Collaborate with healthcare professionals, families, and clients
• Maintain and improve CQC standards across all care packages
• Manage staff rotas and ensure smooth operations in a fast-paced environment

Operations Manager

Regional Operations Manager