Kolmeo

Onboarding Specialist

• Support, and eventually own, onboarding and implementation for new customers, from kickoff through go-live.
• Coordinate everyone involved — internally and externally — so onboarding steps land on time and nobody's left in the dark.
• Set up customer accounts, software environments, templates, and configurations to meet each customer's specific needs.
• Handle the administrative detail that keeps onboarding on track — data entry, scheduling, follow-ups, and all the unglamorous but necessary bits that come with every project.
• Keep projects on track by capturing meeting notes, sending updates, and following up on next steps and action items.
• Help deliver customer training sessions, and keep our onboarding documentation sharp and up to date.
• Bring your property management or real estate eye to continuous improvement at Kolmeo - share your thoughts on what would turn good into great!

Customer Onboarding Specialist

Content Manager

• Own the full content calendar — planning, creating, scheduling, and publishing across LinkedIn, Instagram, Facebook, and other relevant channels
• Develop and produce content assets including copy, graphics, and short-form video using tools like Canva and CapCut
• Manage community engagement across platforms — responding to comments, enquiries, and building audience relationships
• Manage end-to-end paid campaign execution across Google Ads and Meta, including audience targeting, ad creative, bidding strategy, and A/B testing
• Work closely with the Head of Marketing on campaign launches, promotional pushes, and growth initiatives
• Support email marketing execution in HubSpot — campaign setup, list segmentation, and nurture streams
• Deliver ongoing campaign performance reporting with clear, actionable insights
• Manage marketing operations in HubSpot including list management, workflow automation, and CRM hygiene
• Maintain the marketing asset library and ensure brand consistency across all formats and channels.

Customer Onboarding Specialist

Digital Content Manager