Key Account Manager
Kody Technolab Pvt. Ltd.
full-time
Posted on:
Location Type: Remote
Location: California • United States
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About the role
- Develop and execute commercial strategies that align with company objectives and market opportunities.
- Negotiate complex, high-value deals with merchants and partners, ensuring optimal pricing
- Build and nurture client relationships by understanding their needs, aligning Kody’s products and services with their goals, and identifying opportunities for upselling and cross-selling.
- Work closely with Customer Operations to ensure seamless onboarding and ongoing account management for all merchants, optimising customer experience and reducing churn.
- Identify market trends and new revenue opportunities, influencing Kody’s vision and business strategy.
- Represent the voice of the customer, providing insights to the product and technology teams to drive continuous improvement.
- Establish and maintain strong relationships with internal and external stakeholders, including referral partners and key industry players.
Requirements
- 5+ years of experience in payment industry and deep industry expertise in global payments (ideally from companies such as Global Payments, WorldPay, Fiserv, or similar)
- Proven track record of developing and executing commercial strategies that drive revenue growth.
- Strong negotiation and deal closing skills, along with experience working with complex sales cycles.
- Experience working closely with product, marketing, and operations teams to optimise the commercial function.
- A proactive and adaptable mindset that thrives in a fast moving, high growth and pressurised environment.
- Strong communication and relationship building abilities with both internal stakeholders and external partners.
Benefits
- A dynamic and innovative team in a very rapidly growing company.
- Competitive salary, commission and benefits package.
- Collaborative, inclusive environment where your contributions are recognised and valued.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
commercial strategiesnegotiationdeal closingrevenue growthsales cyclescustomer experienceaccount managementupsellingcross-sellingmarket trends
Soft Skills
relationship buildingcommunicationproactive mindsetadaptabilitycollaborationstakeholder managementcustomer insightsinfluencingproblem-solvingteamwork