Kochava

Strategic Account Manager

Kochava

full-time

Posted on:

Location Type: Remote

Location: California • New York • United States

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About the role

  • Develop deep expertise across the Atlas Performance suite, including Outcomes Measurement, Outcomes Optimization, and Measurable Extension.
  • Achieve expert-level proficiency in presenting and demoing the platform, reporting capabilities, and value proposition.
  • Maintain a strong understanding of the product roadmap and evolving customer use cases.
  • Achieve quarterly revenue growth targets.
  • Build and maintain strong relationships with key stakeholders at strategic Atlas Performance clients, including CTV OEMs, AVOD publishers, RMNs, and programmatic platforms.
  • Own day-to-day account management in partnership with clients across agency development, measurement, operations, and analytics teams.
  • Develop a comprehensive understanding of each client’s business, portfolio, and goals to identify value-add, upsell, and cross-sell opportunities.
  • Position outcomes optimization as a core differentiator for Atlas Performance with both supply-side partners and agency buyers encouraging continuous throughput leveraging optimized audiences.
  • Partner with publishers and platforms to support RFP responses and craft performance-driven media plans.
  • Develop media packages aligned to tentpole events, seasonal moments, and targeted audience profiles.
  • Collaborate with Marketing to inform sales training and onboarding materials.
  • Work closely with Ad Operations to plan, set up, and activate campaigns.
  • Support campaign trafficking, QA, pacing, delivery, and performance monitoring across ad servers, DSPs, and publisher platforms.
  • Implement pixels, postbacks, and conversion tracking to support attribution and optimization.
  • Deliver clear, actionable reporting and insights to partners and their clients.
  • Maintain strong operational hygiene, documentation, and best practices.
  • Conduct quarterly business reviews with senior client stakeholders to reinforce value and drive expansion.
  • Provide consistent, confident messaging grounded in strong technical and industry knowledge.
  • Drive top-line growth and margin improvement, including contract renewals and commercial renegotiations.
  • Monitor account and portfolio health through reporting and performance analysis.
  • Support client onboarding from sales handoff through technical activation, ensuring smooth knowledge transfer across teams.
  • Deliver ongoing training and enablement to clients, internal teams, and new hires to increase product stickiness.
  • Occasional travel required to HQ in Sandpoint, ID as well as key media markets, including Los Angeles, San Francisco, Chicago, Atlanta, and Boston.

Requirements

  • 3–5 years of experience in a client-facing role (account management, customer success, ad operations, or sales support).
  • Proven track record of achieving KPIs and driving account growth.
  • Strong ability to build and maintain trusted client relationships.
  • Deep familiarity with CTV, digital publishing, and the programmatic ecosystem.
  • Strong analytical and problem-solving skills.
  • Ability to communicate effectively with both operators and executive stakeholders.
  • Solid understanding of the ad tech landscape and measurement ecosystem.
  • Hands-on experience with ad operations, campaign tagging, trafficking, and QA across ad servers, DSPs, and publisher platforms.
  • Proficiency with Salesforce, Asana, Slack, PowerPoint, Excel, and Google Docs.
  • Experience in mobile and/or CTV ad sales, user acquisition, publisher monetization, or related ad tech roles strongly preferred.
  • Exceptional customer service mindset with a proactive, solutions-oriented approach.
  • Strong communication, time management, and negotiation skills.
  • Bachelor’s degree in marketing, business, or a related field required.
Benefits
  • Kochava is an equal opportunity employer committed to building a team culture that celebrates diversity and inclusion.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementcampaign taggingtraffickingquality assuranceperformance analysisattributionoptimizationKPI achievementupsellingcross-selling
Soft Skills
relationship buildinganalytical skillsproblem-solvingeffective communicationcustomer service mindsettime managementnegotiation skillsproactive approachtraining and enablementcollaboration