Kobalt Music

Sales Development Rep

• Ability to use both email and telecommunications to generate new business opportunities.
• Continuously seek and identify new prospects within Kobalt.io’s ideal customer profile.
• A/B test outreach and sales-related activities to identify best practices.
• Qualify new prospects into sales-qualified prospects.
• Set up calls and handoff opportunities to the Account Executives.
• Work closely with the Sales and Marketing teams to refine the sales funnel.
• Manage and nurture all inbound leads from various channels.
• Identify the needs of the prospect and work with the Account Executives to provide the appropriate services for prospects.
• Build long-term relationships with prospects throughout their pre-buying and post-buying journeys.
• Work with the Marketing team to identify any new assets that need to be made in order to better the prospect’s experience.

Sales Development Representative

Account Executive

• Sales Execution: Connect with introductions to book calls, conduct thorough discovery, design collaborative solutions, generate proposals, and close business efficiently with a high win rate.
• Pipeline Management: Maintain accurate, up-to-date account and opportunity statuses at all times within the HubSpot CRM. Manage the full sales cycle from prospecting to closing and handle post-sales follow-ups to support client satisfaction and retention.
• Targets & Growth: Achieve or exceed monthly sales targets across both MRR and professional services engagements. Identify prospect needs and align them with service engagements, prioritising standard/packaged services over custom work where appropriate.
• Client Experience: Present and position our solutions effectively to win over prospects, while managing expectations to deliver an exceptional, welcoming client experience. Build sustainable, long-term relationships with partners and clients to develop mutually beneficial referral pipelines and referenceable logos.
• Reporting & Collaboration: Provide regular sales reports and forecasts to the management team, highlighting key performance metrics and identifying areas for growth. Collaborate cross-functionally across the organisation to improve services, sales collateral, and contribute to building an industry-leading security and privacy services team.
• Market Awareness: Stay informed on industry trends, market conditions, and competitor activities to uncover new growth opportunities.

Sales Development Representative

Account Executive – EMEA