KnowledgeBrief

Business Development Rep

• Collaborate with a close-knit group of four experienced Business Development Managers
• Proactively uncover new opportunities within the SME market through confident, data-driven market research
• Leverage a range of outreach strategies including cold calls, email, LinkedIn, and marketing initiatives to connect with potential clients
• Drive meaningful engagement with potential clients
• Adapt approach to each client’s unique needs and quickly build rapport with senior stakeholders

Business Development Manager – SME Team

Marketing

• Develop and deliver a marketing strategy aligned to organisational growth objectives
• Lead multichannel campaigns that drive lead generation, engagement, and brand awareness
• Define and monitor marketing KPIs, using data and insight to optimise performance
• Oversee content, digital marketing, website activity, and campaign delivery across multiple channels
• Manage and develop a small marketing team, fostering collaboration, accountability, and innovation
• Work closely with Commercial, Digital, Curriculum, and Design teams to maximise marketing impact
• Identify opportunities to strengthen brand visibility, market position, and customer engagement
• Champion the KnowledgeBrief brand across all communications and touchpoints

Marketing Manager – Apprenticeships

Content Creator

• Create high-quality AI-generated talking head videos for learning content, campaigns, and digital resources
• Produce engaging multimedia content to support KnowledgeBrief Techniques, research content, learning articles, and wider professional development and learning resources
• Support the creation of audio, visual, and AI-enhanced learning assets that improve accessibility and learner engagement
• Support with content for social media, marketing campaigns, and broader brand communications as required
• Edit polished video and multimedia assets using industry-standard editing and motion design tools
• Develop animated graphics, captions, visual explainers, and supporting motion assets
• Use AI video and creative tools confidently to support efficient, scalable, high-quality content production
• Develop effective prompts and workflows to achieve professional and brand-aligned AI outputs
• Collaborate with colleagues across the organisation to bring learning content and ideas to life visually
• Manage multiple projects and priorities effectively while maintaining high creative standards and attention to detail
• Contribute positively to a collaborative, supportive, and innovative team culture

AI Content Creator

Business Analyst

• Design and develop curriculum content aligned to the Business Analyst apprenticeship standard and EPA requirements
• Deliver engaging online workshops, group learning sessions, and learner coaching
• Support learners to apply business analysis techniques within real workplace environments
• Collaborate with the Curriculum Innovation Manager and Digital Learning Team to create engaging learning materials and digital assets
• Monitor learner progress, conduct tripartite reviews, and support learners towards successful completion and EPA readiness
• Contribute to standardisation, quality assurance, and continuous improvement activity across programmes
• Build positive working relationships with learners, employers, and colleagues across the organisation
• Maintain accurate learner records and support compliance requirements

Course Developer, Skills Coach – Business Analyst Apprenticeship, Level 4

Software Engineer

• Design and develop curriculum content aligned to the Service Designer apprenticeship standard and EPA requirements
• Deliver engaging workshops, coaching sessions, and group learning experiences
• Support learners to apply service design principles within real workplace contexts
• Collaborate with the Curriculum Innovation Manager and Digital Learning Team to create high-quality learning materials and assets
• Monitor learner progress, conduct tripartite reviews, and support learners towards successful completion and EPA readiness
• Contribute to standardisation, quality assurance, and continuous improvement activity across programmes
• Build positive relationships with learners, employers, and colleagues across the organisation
• Maintain accurate learner records and support compliance requirements

Course Developer, Skills Coach – Service Designer Apprenticeship, Level 6

• Proactively identify and develop new business opportunities
• Use a blend of cold calling, email, LinkedIn, and marketing-supported outreach
• Build strong relationships with senior stakeholders, from HR and L&D leaders to C-suite executives
• Tailor your approach to different industries and organisational needs
• Manage a consultative sales process from first contact to enrolment
• Contribute to a collaborative, supportive team culture

Business Development Manager – Apprenticeships

People Operations

• Provide expert coaching, guidance, and motivation to adult learners enrolled in the Level 7 People Professional Apprenticeship
• Develop tailored learning plans , ensuring structured progression from each learner’s starting point
• Integrate on-the-job and off-the-job learning , supporting learners to apply strategic HR principles effectively
• Offer additional support and catch-up strategies to meet individual learner needs
• Engage line managers in the learner’s progress through regular tripartite reviews
• Prepare learners for end-point assessment , ensuring they are fully equipped for success
• Ensure learners meet apprenticeship off-the-job learning requirements and achieve their learning outcomes
• Proactively re-engage learners who may be falling behind , supporting them to progress
• Participate in Apprenticeship Team and Standardisation meetings , contributing to the continuous improvement of our coaching practices
• Foster a passion for learning , engaging with professionals across diverse industries

Skills Coach – HR / People Professional Level 5 and 7 Apprenticeships

Operations

• Support emerging leaders to develop core management skills
• Coach learners to build confidence in communication, problem‑solving, decision‑making, performance management, and team motivation
• Help learners apply leadership models and management tools to real workplace situations
• Encourage reflective practice and support learners to develop their own leadership style
• Deliver engaging online workshops and group learning
• Facilitate interactive online workshops using discussion, scenarios, and practical activities
• Create inclusive, psychologically safe learning environments
• Adapt delivery to suit learners from a wide range of industries and backgrounds
• Provide personalised coaching and structured learner support
• Build strong, supportive relationships through monthly one‑to‑one coaching
• Develop individual learning plans that integrate on‑the‑job and off‑the‑job learning
• Conduct regular tripartite reviews with learners and line managers
• Prepare learners for EPA through structured practice, feedback, and confidence‑building
• Monitor progress and ensure a high‑quality learner experience
• Track learner progress using internal systems and take timely action where needed
• Maintain accurate, same‑day records and ensure OTJ requirements are met
• Identify learners at risk of falling behind and implement tailored re‑engagement strategies
• Collaborate and contribute to continuous improvement
• Work closely with Curriculum, Digital, and Operations colleagues to ensure a seamless learner journey
• Participate in standardisation meetings and share insights to strengthen coaching practice
• Engage in ongoing professional development across leadership, coaching, and digital learning

Skills Coach – Level 3 Team Leader, Level 5 Operations Manager Apprenticeships

• Take the lead in identifying, engaging, and growing apprenticeship partnerships across the UK public sector
• Work with government departments, local authorities, NHS Trusts, arm’s-length bodies, and other public institutions
• Combine strategic account management with proactive business development
• Nurture long-term relationships, respond to tenders and frameworks, and uncover new opportunities through structured research
• Lead high-quality meetings with senior stakeholders and deliver compelling presentations
• Represent KnowledgeBrief at sector events, conferences, and forums
• Collaborate closely with internal teams to produce high-quality bids, tenders, and proposals

Business Development Manager – Public Sector Specialist

Manager

• Lead the development, implementation, and monitoring of the organisation‑wide Quality Strategy
• Maintain and update the SAR, QIP, and quality calendar
• Conduct quality reviews, deep dives, and audits of teaching, learning, and assessment
• Monitor learner progress, achievement, and satisfaction data to identify trends and improvement opportunities
• Lead OTLAs and provide developmental feedback and coaching to delivery staff
• Support Skills Coaches and Tutors to strengthen pedagogy, assessment quality, and learner engagement
• Ensure consistency and quality of feedback, assessment decisions, and learner support
• Manage the IQA team, including IQAs, assessors, and marking staff
• Oversee sampling, standardisation, and action completion across all apprenticeship standards
• Ensure assessment decisions are valid, reliable, fair, and compliant
• Lead standardisation meetings and support the development of high‑quality learning and assessment materials
• Design and deliver CPD sessions on quality, pedagogy, assessment, and Ofsted readiness
• Support new staff induction from a quality perspective
• Analyse quality data to identify risks, trends, and areas for improvement
• Produce quality reports for the Head of Apprenticeships and Strategic Board
• Maintain quality‑related risk registers and contribute to business continuity planning
• Work with the Safeguarding Lead to ensure safeguarding themes are embedded in curriculum and delivery
• Monitor learner voice, surveys, and feedback to drive improvements in learner experience
• Ensure all quality processes are documented, up to date, and consistently applied

Quality Manager – Apprenticeships

• Provide expert coaching, guidance, and motivation to adult learners enrolled in the Level 7 People Professional Apprenticeship
• Develop tailored learning plans, ensuring structured progression from each learner’s starting point
• Integrate on-the-job and off-the-job learning, supporting learners to apply strategic HR principles effectively
• Offer additional support and catch-up strategies to meet individual learner needs
• Engage line managers in the learner’s progress through regular tripartite reviews
• Prepare learners for end-point assessment, ensuring they are fully equipped for success
• Ensure learners meet apprenticeship off-the-job learning requirements and achieve their learning outcomes
• Proactively re-engage learners who may be falling behind, supporting them to progress
• Participate in Apprenticeship Team and Standardisation meetings, contributing to the continuous improvement of our coaching practices
• Foster a passion for learning, engaging with professionals across diverse industries