Strategic Account Director

KnowBe4

full-time

Posted on: 1/6/2026

Location Type: Hybrid

Location: New York City • New York • United States

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💰 $250,000 - $270,000 per year

About the role

Promote and sell KnowBe4’s range of products and services
Build and maintain a pipeline of potential customers
Identify key decision makers and develop meaningful relationships
Achieve or exceed monthly quotas
Maintain accurate records for customer calls and emails
Support in the renewal process where there is an opportunity to grow the account
Partner with KnowBe4 Revenue teams on methods/strategies to achieve increased account penetration

Bachelor's Degree strongly preferred (exceptions may be made for military experience)
Proven track record selling to EVP and C-level
5+ years SaaS sales experience
Experience selling deals $100K - $200K in the Enterprise segment
Experience selling multi-year deals
International: English and local language proficiency required
Executive-level presentation and communication skills
Experience with strategic account planning and management
Experience managing and closing complex, multi-year deals
Experience creating and communicating compelling business cases
Experience handling technical objections
Technical aptitude with experience using sales tools
Experience with CRM systems (preferably Salesforce)
Experienced with pipeline management

Benefits

Tip: use these terms in your resume and cover letter to boost ATS matches.

SaaS salesaccount planningpipeline managementcomplex deal closingbusiness case creationtechnical objection handlingsales strategy

relationship buildingcommunication skillsexecutive-level presentationorganizational skills

Bachelor's Degree